Forza Horizon 4‘s archive problem

My Advice is to contact Turn 10/Playground Games. support.forzamotorsport.net

I need Forza Horizon 4 official to respond to my archived data loss or compensate all my out-of-print vehicles and CR

Hello loukas 5，



Welcome to the Microsoft Community.

I understand that you are experiencing loss of Forza Horizon 4 game data after Xbox reset. This issue is usually related to the synchronization of game archives and cloud archives. Here are some possible causes and solutions to help you retrieve your lost game data.



1. Verify that game data is saved in the cloud
Forza Horizon 4 and many other Xbox games usually save their archives to the cloud. If you didn't disconnect from Xbox Live before resetting or didn't synchronize your cloud archive properly, you may lose your local archive.
Solution:
Open Forza Horizon 4 and make sure you are logged into Xbox Live (your Microsoft account).
Check that the game prompts you to synchronize your cloud archive. Sometimes, when you start the game, it automatically tries to sync data from the cloud to local.
If prompted to sync, wait a while to see if you can recover the data.



2. Check the Xbox Cloud Archive
Xbox automatically saves the archives of some games in the cloud, but this only works if you're properly logged into Xbox Live and have done a cloud sync. You can check to see if the cloud archive is working.
Steps:
On the Xbox console, press the Xbox button to open the menu.
Go to Settings > System > Storage.
On the Storage page, select Cloud Storage to see if you can find the Forza Horizon 4 archive. 3.



3. Make sure Xbox Live Sync is on
When performing an Xbox reset or restoring factory settings, make sure you're properly synchronized on Xbox Live. Sometimes a reset can result in the loss of an archive, especially if you don't have automatic synchronization set up.
Steps:
Make sure you're logged into Xbox with a Microsoft account.
On the main Xbox screen, select Settings > Accounts > Sync Cloud Archive.
Check to see if cloud archive synchronization is turned on, and make sure all your game archives are synced to the cloud.



4. Recovering Game Data
If your game archive is not synchronized to the cloud, or if your local archive is missing, you can try the following methods to recover your data:
Log out and log back in to Xbox Live:
Sign out of your Microsoft account and log back in.
Open Forza Horizon 4 and see if the archive is automatically restored from the cloud.



5. Reinstall the game:
If the archive is not restored, try uninstalling and reinstalling Forza Horizon 4 and see if it restores the archive from the cloud.
Make sure you are still logged into the correct Microsoft account when reinstalling.



You can also contact the support staff of the corresponding game to find out why.



Best regards

|Microsoft Community Support Specialist

I reckon we'll get for details on Forza Horizon 4's second expansion.

Yes. Other games are OK.

Forza horizon 4 is OK too. But I bought it.

And Forza horizon 5 uses Game Pass.

I can start Forza 5 on my PC, can not start on Xbox serious S.