Forza Horizon 4

Hi, we have today received the Forza Horizon 4 ultimate edition which came with a code to add on once the game had downloaded. I followed the instructions on the back to go to Microsoft.com/redeem and put the code in but didn't realise I was assigning
this to my husband's account rather than my son's and it is his game and account. Now when I try to add it to his, it tells me the code has been used. What do I do?

:)

 

Возврат денежных средств -[Translation - A refund]

Прошу вернуть деньги , за игру Forza Horizon 4 так как много багов и не оправдала ожидания Покупал Forza Horizon 4: Ultimate-создания

-[Translation - Please return the money for the game Forza Horizon 4 as many bugs and did not meet expectations bought Forza Horizon 4: Ultimate-creation]

 

Forza Horizon, Decals, online, ?

Forza Horizon, Decals, online, forza 4 ?



Whats going to happen to the people that has got the "This feature has been temporaily disabled" In forza 4 , How is this going to affect forza Horizon and will they be able to import there vinial groups from forza 4, And are they ever going to be unbanned
for forza 4 because i heard this mentioned quitye alot and people arent going to buy horizon if this is the case ?

 

You would have to try contacting support to see if they can do anything. Otherwise, nothing can be transferred between accounts. Contact Us | Xbox Support

 

Hey there!!

Sorry to hear you redeemed the code onto the wrong account. Unfortunately as we have no access into your accounts we would recommend contacting

Xbox Customer Support to receive further information regarding this issue.

I hope this helps!

 

Thanks - am going to give that a go