Forza Horizon 4 Steam user and Xbox Game Pass user in the same convoy

Enes ÇAPKIN · Mar 25, 2021

I am an Xbox Game Pass user and my friends are Steam users. While in the same convoy, my steam user friends are getting crash errors. We invite each other and after about 1-2 minutes the games of my steam user friends are closed. When we are not in the same convoy, my steam user friends can play among themselves. They can also play alone, but when I play with them as a Game Pass user, their games are closed.

:)

CRzY Perks

I am experiencing the same problem but in reverse. I am using an Xbox Series X and can play Forza Horizon without it crashing, until I join a convey, at which point my game crashes.

Appears to have been happening since the update that was recently applied for the game.

Emir KALAFAT

I have same problem. I and my friend bought game on steam. When we try to create convoy with our gamepass pc friend we having crash as steam users.

XBF Houmaidi O

Hello @Mert Çağlar! I hope that you are doing well!

Thank you for reaching Microsoft Xbox Forum support regarding this situation.

If your game won't start (when you launch it, you don’t get past the game loading screen), keeps freezing (becomes unresponsive, often with a frozen image on the screen), or crashes (quits unexpectedly ), Please follow the next troubleshooting steps to fix the issue.

Step 1: Clear the Mac address and then perform a quick power cycle on your console:

Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

After going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 2 to 3 minutes, re-plug them back again, then restart your console.

Step 2 : Check the NAT type:

Another thing you should check is your NAT type. I would like you to check your NAT type if open because that could sometimes interfere. to check for the NAT type you can follow the steps below:

Settings > Network Settings > NAT type => It should be open.

If the NAT type is not open, you will need to open some ports with your internet provider. These ports must be open for Xbox Live to work: Port 88 (UDP) Port 3074 (UDP and TCP) Port 53 (UDP and TCP) Port 80 (TCP) Port 500 (UDP) Port 3544 (UDP) Port 4500 (UDP).

Step 3: Reset your console

In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox :

Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

I hope this helps you out! wish you a lovely day!

Kind Regards

Stay safe, and happy gaming!

ErwinMethice

same here - tried every fix there is but it's just steam-xbox problem

carlo fidia achilli

this silence from Microsoft about cross platform crashes is absurd

Forza Horizon 4 Steam user and Xbox Game Pass user in the same convoy