Forza Horizon 4 save data loss (cloud) on xbox one

Hi Jojohd3, my name is Jose, and I would be happy to help.

I'm very sorry to hear about your loss of progress in Forza Horizon 5. It appears your save data has been lost or corrupted.

There are a few things you can try to regain your progress:

Check if you have a backup of your saved data. If you saved your save data to a cloud storage service, such as OneDrive or Xbox Cloud Gaming, you can try to restore it.

Try syncing your saved data with the cloud. Forza Horizon 5 saves save data to the cloud automatically, but there may be an issue with syncing. To try syncing your saved data, open the Settings app on your Xbox and follow these steps:

1. Select Games & apps.
2. Select Games.
3. Select Forza Horizon 5.
4. Select Options.
5. Select Sync Saved Data.

If you've tried all of these steps and still can't recover your progress, you can contact Forza Horizon 5 support for help.

Here are some tips to help you regain your progress:

1. Be patient. The troubleshooting process may take some time.

2. Be persistent. Don't give up if you don't get an immediate response.

3. Provide as much information as you can. This will help support investigate your issue.

I hope this helps you regain your progress in Forza Horizon 5.
Jose

I have played Forza Horizon 4 on PC and Xbox and my save data is the same.

When you started the PC version did it ask you to download your Cloud Save?

Hello loukas 5，



Welcome to the Microsoft Community.

I understand that you are experiencing loss of Forza Horizon 4 game data after Xbox reset. This issue is usually related to the synchronization of game archives and cloud archives. Here are some possible causes and solutions to help you retrieve your lost game data.



1. Verify that game data is saved in the cloud
Forza Horizon 4 and many other Xbox games usually save their archives to the cloud. If you didn't disconnect from Xbox Live before resetting or didn't synchronize your cloud archive properly, you may lose your local archive.
Solution:
Open Forza Horizon 4 and make sure you are logged into Xbox Live (your Microsoft account).
Check that the game prompts you to synchronize your cloud archive. Sometimes, when you start the game, it automatically tries to sync data from the cloud to local.
If prompted to sync, wait a while to see if you can recover the data.



2. Check the Xbox Cloud Archive
Xbox automatically saves the archives of some games in the cloud, but this only works if you're properly logged into Xbox Live and have done a cloud sync. You can check to see if the cloud archive is working.
Steps:
On the Xbox console, press the Xbox button to open the menu.
Go to Settings > System > Storage.
On the Storage page, select Cloud Storage to see if you can find the Forza Horizon 4 archive. 3.



3. Make sure Xbox Live Sync is on
When performing an Xbox reset or restoring factory settings, make sure you're properly synchronized on Xbox Live. Sometimes a reset can result in the loss of an archive, especially if you don't have automatic synchronization set up.
Steps:
Make sure you're logged into Xbox with a Microsoft account.
On the main Xbox screen, select Settings > Accounts > Sync Cloud Archive.
Check to see if cloud archive synchronization is turned on, and make sure all your game archives are synced to the cloud.



4. Recovering Game Data
If your game archive is not synchronized to the cloud, or if your local archive is missing, you can try the following methods to recover your data:
Log out and log back in to Xbox Live:
Sign out of your Microsoft account and log back in.
Open Forza Horizon 4 and see if the archive is automatically restored from the cloud.



5. Reinstall the game:
If the archive is not restored, try uninstalling and reinstalling Forza Horizon 4 and see if it restores the archive from the cloud.
Make sure you are still logged into the correct Microsoft account when reinstalling.



You can also contact the support staff of the corresponding game to find out why.



Best regards

|Microsoft Community Support Specialist

Hello, I'm Felipe and I'm an independent Community Expert, and I'll do my best to help you.

If your Forza Horizon 4 progress has been lost due to a corrupted file, there are a few steps you can try to recover your saved game data:

Restore from the cloud: If you have Xbox Live Gold, your saved game data is automatically backed up to the cloud. To restore your saved game data, start Forza Horizon 4 and select the "Restore from Cloud" option in the "Manage Game" section.

Restore from a previous save: If you have a previous save file, you can try restoring your game data from that. To do this, go to the "Manage Game" section in Forza Horizon 4 and select the "Restore a previous save" option.

Use a backup file: If you have a backup file of your saved game data, you can try restoring your game data from that. To do this, copy the backup file to the appropriate folder on your PC or Xbox and then start Forza Horizon 4 and select the "Restore from Backup" option in the "Manage Game" section.

Contact Xbox Support: If none of the above steps work, consider contacting Xbox Support for further assistance. They should be able to help you recover your saved game data.

Note: The specific steps for restoring your saved game data may vary depending on the platform you're using and the version of the game you have installed.

Hello Ivan,

We understand that you're experiencing an issue concerning saved data for Forza Horizon 4, and if there is a way to revert to a previous save file.

Unfortunately, when it comes to cloud saved data, data that is stored whenever accessing any game overwrites all previously existing game save data. You can find more information about cloud saved data through our
Xbox One cloud game saves: FAQ.

Let us know if this helped, and we wish you the best!