Forza Horizon 4 ran error on my xbox one x.

Discus and support Forza Horizon 4 ran error on my xbox one x. in XBoX Games and Apps to solve the problem; My Device:Xbox one X (America Edition,I live in China) System:10.0.18362.3055(19h1_release_xbox_dev_1905.190510-1845) NAT: all access My tv : SONY... Discussion in 'XBoX Games and Apps' started by chenynle, Jul 5, 2019.

  1. chenynle
    chenynle Guest

    Forza Horizon 4 ran error on my xbox one x.


    My Device:Xbox one X (America Edition,I live in China)

    System:10.0.18362.3055(19h1_release_xbox_dev_1905.190510-1845)

    NAT: all access

    My tv : SONY KD-55X8566F (support 4K UHD and HDR 10)

    Problem performance:

    When i started FH4, first show is the preview of game, then, with the turn10 and microsoft logo splashed. Then, xbox play the nice bgm but no video, just a whole gray screen. My device can run other games perfectly exclude FH4 and MC(start will crash
    back desktop)


    What operations I have made:


    I restarted my xbox, no effect!

    [*] I uninstalled FH4 and installed again with microsoft store updated, no effect!

    [*]I plucked the power adapter and pulgged it after 45 seconds, no effect!

    [*] I restarted my xbox with recover mode, I selected "restore factory settings with keep applications", no effect!

    [*] I changed my xbox DNS with "4.2.2.2" - "4.2.2.1", no effect!

    [*] I disconnect the network, then start FH4, no effect!

    Thx for any help, what should i do to resolve this problem?

    :)
     
    chenynle, Jul 5, 2019
    #1
  2. G v zauBerBerg Win User

    Forza Horizon 4 ran error on my xbox one x.

    Basically, your region should match the country you are in. Please before changing read the

    information about region setting
    !

    Of course, the cause of your problem may be the internet connection from China (FIREWALL). A friend from China (with whom I play Horizon) told me that his XBOX
    NAT was type 3 which was strict and he was unable connect to multiplayer games. He fixed the problem
    by hooking up the XBOX to his computer. So the computer's vpn bypass the firewall and the XBOX connected NAT type 2 and he was able to join multiplayer games.

    1. Connect your xbox to laptop or computer via usb ethernet adapter.
    2. Go to network sharing center and choose change adapter settings.
    3. Look for the VPN tap adapter and share it to your xbox
    4. check your xbox network connection if the NAT has change

    However, a question mark remains the grey screen you described.

    When I start Horizon, the following happens:

    1. Horizon Start Screen
    2. Playground Animation (Car Cockpit)
    3. Microsoft Studio / Turn Ten Animation
    4. Sound startet and after a few seconds
    5. The Senna Animation apears and I have to push the A-Button
    6. Slide show with some game data
    and if I set my XBOX Offline, the game does not start!! The message "You have to conncet to Live Service" pops up.

    So maybe, try to play Horizon first without HDR and then without UHD to see if it is a network problem!!
  3. chenynle Win User

    Forza Horizon 4 ran error on my xbox one x.

  4. chenynle Win User

    Forza Horizon 4 ran error on my xbox one x.

    Basically, your region should match the country you are in. Please before changing read the

    information about region setting
    !

    Of course, the cause of your problem may be the internet connection from China (FIREWALL). A friend from China (with whom I play Horizon) told me that his XBOX
    NAT was type 3 which was strict and he was unable connect to multiplayer games. He fixed the problem
    by hooking up the XBOX to his computer. So the computer's vpn bypass the firewall and the XBOX connected NAT type 2 and he was able to join multiplayer games.

    1. Connect your xbox to laptop or computer via usb ethernet adapter.
    2. Go to network sharing center and choose change adapter settings.
    3. Look for the VPN tap adapter and share it to your xbox
    4. check your xbox network connection if the NAT has change

    However, a question mark remains the grey screen you described.

    When I start Horizon, the following happens:

    1. Horizon Start Screen
    2. Playground Animation (Car Cockpit)
    3. Microsoft Studio / Turn Ten Animation
    4. Sound startet and after a few seconds
    5. The Senna Animation apears and I have to push the A-Button
    6. Slide show with some game data
    and if I set my XBOX Offline, the game does not start!! The message "You have to conncet to Live Service" pops up.

    So maybe, try to play Horizon first without HDR and then without UHD to see if it is a network problem!!
    Thank you very much, i will try as you said.

    I have tried config a VPN on my router as you said, but that doesn't seem to work.

    Last weekend, I downloaded 《SEKIRO: Shadows Die Twice》and it also can be run perfectly.

    I still have no idea, and desperately needs your assistance.
  5. chenynle Win User

    Forza Horizon 4 ran error on my xbox one x.

    Basically, your region should match the country you are in. Please before changing read the

    information about region setting
    !

    Of course, the cause of your problem may be the internet connection from China (FIREWALL). A friend from China (with whom I play Horizon) told me that his XBOX
    NAT was type 3 which was strict and he was unable connect to multiplayer games. He fixed the problem
    by hooking up the XBOX to his computer. So the computer's vpn bypass the firewall and the XBOX connected NAT type 2 and he was able to join multiplayer games.

    1. Connect your xbox to laptop or computer via usb ethernet adapter.
    2. Go to network sharing center and choose change adapter settings.
    3. Look for the VPN tap adapter and share it to your xbox
    4. check your xbox network connection if the NAT has change

    However, a question mark remains the grey screen you described.

    When I start Horizon, the following happens:

    1. Horizon Start Screen
    2. Playground Animation (Car Cockpit)
    3. Microsoft Studio / Turn Ten Animation
    4. Sound startet and after a few seconds
    5. The Senna Animation apears and I have to push the A-Button
    6. Slide show with some game data
    and if I set my XBOX Offline, the game does not start!! The message "You have to conncet to Live Service" pops up.

    So maybe, try to play Horizon first without HDR and then without UHD to see if it is a network problem!!
    Thank you very much, i will try as you said.
  6. chenynle Win User

    Forza Horizon 4 ran error on my xbox one x.

    Hi ,

    sorry but it's unclear to me if you're talking about the demo or the game.

    On the game after the turn10 and MS animation the music often starts 2-5 seconds before the "start Video" is visible!!!

    I also got some problems with my ONE X and Forza but after switching HDR Off and changing the MODE at the TV to gaming it works. Maybe you try also to swith HDR to OFF
    I downloaded the whole game (not demo) from XGP. My console ran into a endless gray screen, what i can do is just long press the xbox button to turn off the device. It also did terrible when i start MC, game would crashed back to desktop when i tried to
    connect to the MC world via net.

    But it ran perfectly when i start other games, such as Ori, Tomb Raider and The Witcher 3: Wild Hunt which does not need internet to play.

    Some one told me this problem would relate to my region setting, i'm confused.
Thema:

Forza Horizon 4 ran error on my xbox one x.

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