forza horizon 4, online session

gadLevy1 · Mar 24, 2021

i have a problem on Forza horazon 4,

i c'ant connect to the horizon life eve i enter the game i press the find new session button and then it shows a note in the middle of the up per side of the screen that says finding a horizon life session but it just keep searching and nothing happen and after about 30mins it show like an alart message and it says can't find online session or somthing like that

what i need to to to play online again??

)i alredy deleted the game and instaled it agan and did't worked(

:)

Stan Sim

same issue here "finding an online adventure session" all day long. FYI I am able to join online race for Forza Horizon 4

Paolo97

So I talked with the support of xbox and they told me easily that for Forza Horizon 4 the Xbox Live is mandatory for playing online. Bought it, activated it and I could immediately join the online session.

WUIJIBOBO

Are you having any connection issues with other games as well, or is it specifically on Forza Horizon 4 only?

If you try a Horizon Solo session, and then try to switch online, does it give you the same error message?

MemeLord2

Hello. After what you suggested we are still on able to get online. It is not just Forza horizon 4 for it is Forza horizon 3 as well. This is the error

Unable to join session

for support, join forums at...

there is s support ID

a server ID

fsiled to redolve server address. Check your DNS settings snd try again.

XBF Zineb F

Hello there @gadLevy1, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support. I want you not to worry about the situation because I am here to help you out! I believe your console might need either a network reset or just a system refresh. I would like you to go through the following steps to clear the Mac address and then perform a quick power cycle on your console:

Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

After going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 2 to 3 minutes, re-plug them back again, then restart your console.

Another thing you should check is your NAT type. I would like you to check your NAT type if open because that could sometimes interfere. to check for the NAT type you can follow the steps below:

Settings > Network Settings > NAT type => It should be open.

If the NAT type is not open, you will need to open some ports with your internet provider. These ports must be open for Xbox Live to work: Port 88 (UDP) Port 3074 (UDP and TCP) Port 53 (UDP and TCP) Port 80 (TCP) Port 500 (UDP) Port 3544 (UDP) Port 4500 (UDP).

In case the issue still persists after the previous steps have been performed here is the official link to all the network troubleshooting steps that can help sort this out for you.

The link: Troubleshoot your Xbox One network connection | Xbox Support

In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox :

Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

I wish you a lovely day, and I hope this helps you out! All the best!

Kind Regards

Stay safe, and happy gaming!

forza horizon 4, online session