Forza Horizon 4 on XBOX Series X not loading passed the copyright screen.

Discus and support Forza Horizon 4 on XBOX Series X not loading passed the copyright screen. in XBoX on Consoles to solve the problem; I was forced in to performing an update to FH4 Yesterday and ever since this the game is not loading passed the copyright screen as the game tries to... Discussion in 'XBoX on Consoles' started by Pbrighty, May 6, 2021.

  1. Pbrighty
    Pbrighty Guest

    Forza Horizon 4 on XBOX Series X not loading passed the copyright screen.


    I was forced in to performing an update to FH4 Yesterday and ever since this the game is not loading passed the copyright screen as the game tries to load. Just crashes back to the Home Screen.

    Things I have done:

    Settings > System > Console info > Reset Console > Reset and Keep my Games & Apps.
    Update controllers even though there was no update I forced a check.

    Uninstalled the game and re installed after performing first 2 steps.

    I have no keyboard or mouse plugged in

    Elite 2 charge base was plugged in but removing makes no difference

    Connected controller via wired or wireless and no difference.

    No pending updates for FH4 or any other games or Apps

    Game is still working perfectly fine on Xbox One X so this can not be an account related issue.

    Any help for this would be amazing.

    :)
     
    Pbrighty, May 6, 2021
    #1
  2. Pac-Man pNw Win User

    DOWN LOADING.

    Forza 4 horizon stuck in infinite Loading screen did EVERTHING was told by xbox to contact forza then forza told me to contact xbox WOW 🤪
    Btw this is a series x

    also i bought All forms of forza 4 horizon thinking that might help ughhh No no help been a week now with no forza 😩
  3. Pbrighty Win User

    Forza Horizon 4 on XBOX Series X not loading passed the copyright screen.

    I also have a ticket open with Forza Support for this and they just replied to me with this.

    We're aware of a crash impacting Series X and Series S players in the latest #ForzaHorizon4 update. We're working on a fix and will update via the Forza Support Twitter when we have an ETA.
    The current workaround is to take your console offline, launch the game, then re-enable online via the Xbox Series X/S dashboard.
    For Game Pass Users:
    Start the game with no active user profile. When the game asks who you are, you simply select the corresponding user profile.

    DO NOT attempt these steps if you've already contacted Official support and they had you delete your local save. This will cause you to lose your progress and start the game from scratch.
  4. Pbrighty Win User

    Forza Horizon 4 on XBOX Series X not loading passed the copyright screen.

    Hi XBF Meryem R.

    Thanks for that but unfortunately there is no change after doing all this.

    Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

    Did not resolve the issue!

    You could also try this troubleshooting step to clear any corrupted data from your device:

    1- Go to settings on your Xbox

    2- Select system

    3-Select storage

    4- Clear local saved games and your console will automatically restart

    Did Not Resolve the issue!

    I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 10-15 seconds plug all your cables back in and then restart your console.

    Did not Resolve the Issue!

    Another step that you can try to resolve the issue, would be to remove and re-add your account. In order to do that please go to: settings> account> remove accounts> remove your account.

    Did not resolve the issue.

    I do not think this is account related as I have an Xbox one X and this is working fine. Also the game never gets to the load screen where you see the sync in progress it crashes some 10 seconds after launching and while displaying the copyright info.

    Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

    I have already done this 3 times and it does not resolve the issue. I did it again as part of your troubleshooting you have advised but still no change.

    Just to re-cap the game and the console have worked flawlessly since I had it and never gave me any issues with FH4 , No other games are impacted by this and all other games are working perfectly. This issue happened only when I was forced to perform an update yesterday to play the game.

    The game goes to the FH4 splash screen when you launch it and then to the black screen with copyright info like the Lego and BBC Top Gear information. It is at this point the game crashes and quits out and the Xbox Returns to the Home Screen where I can can select my games.
  5. XBF Meryem R Win User

    Forza Horizon 4 on XBOX Series X not loading passed the copyright screen.

    Hello @Pbrighty, I hope everything is going well for you!

    I am very sorry to know you are having such conveniences. Please do not worry about the situation because I am here to help you out!

    According to the explanation you have provided, I believe your console might need either a network reset or just a system refresh. Therefore, you will only need to follow those simple troubleshooting steps that I will provide you with and your issue should be fixed.

    The following troubleshooting step will help you clear out your MAC address:

    Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

    Another step that you can try to resolve the issue, would be to remove and re-add your account. In order to do that please go to: settings> account> remove accounts> remove your account.

    You could also try this troubleshooting step to clear any corrupted data from your device:

    1- Go to settings on your Xbox

    2- Select system

    3-Select storage

    4- Clear local saved games and your console will automatically restart

    Note: When doing this step please make sure that you always play online so that all your data is saved to the cloud

    If the issue still persists after going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 10-15 seconds plug all your cables back in and then restart your console.

    In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox :

    Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

    Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

    I wish you a lovely day, and I hope this helps you out! All the best!

    Kind Regards

    Stay safe, and happy gaming
  6. halileryılmaz Win User

    Forza Horizon 4 on XBOX Series X not loading passed the copyright screen.

    Evet, aynı yerde atıyor. Internet bağlantısını kapattım. Yükledi. Ama bütün bilgiler gidiyor oyun her defasında sıfırdan başlıyor ve ilave paketler yok ,yazılım hatası olduğu net
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Forza Horizon 4 on XBOX Series X not loading passed the copyright screen.

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