Forza Horizon 4 Issues on PC with syncing data

Hi there,

I'm guessing this it the first time you're playing Forza Horizon 4 on PC,

If you've lost your game data for Forza Horizon 4 on PC, having closed the game before allowing it to sync up, ( which it can take some time to do so ),

To make sure you've not completely lost your save data, I would load Forza Horizon 4 on you're Xbox console and see if your save data is ok on the Xbox, if it is ok,

I would then uninstall Forza Horizon 4 from you're PC, then reinstall it and allow it to fully sync up, which may take so time to do so , to see if it works / fixes the issue.

I'm not sure about the Windows 10 update, as I've not had to do any update's to Windows for Forza over the years of going back and fourth playing Forza Horizon 4 between Xbox and PC and having to sync every time i do so.

Hi leoredragon,

Thanks for your post. I understand you are experiencing an issue with missing saved progress in Forza Horizon 4. To troubleshoot this issue please quit Forza Horizon 4, restart your PC and re-launch the game. Upon launch, your game should sync your last
saved data.

I hope this helps.

Hi Ahmet,

Thank your for your post. I understand you are experiencing an issue with playing Forza Horizon 4 to troubleshoot this please try closing your game and restarting your PC. When you launch Forza Horizon 4, your saved data should re-sync.

Please let us know how this goes.

Hello Jan E, my name is Vanessa, and I would be happy to help.

I'm sorry to hear that you're having trouble recovering your saved data in Forza Horizon 4.

There are a few things you can try to fix this issue.

First, make sure you're signed in to the same Microsoft account on your new PC as you were using on your old PC. To do this, open the Settings app on your new PC and go to "Account". If your Microsoft account is not the same, you can change it by clicking "Change account".

If you're signed in to the same Microsoft account, you may need to manually sync your game data. To do this, open the Forza Horizon 4 app and go to "Options". Then, select "Account" and click "Sync game data".

If you've tried all of the above and you're still having problems, you can try the following:

Restart your new PC.
Uninstall and reinstall Forza Horizon 4.
As an additional step, verify and ensure that your new PC meets the minimum system requirements for Forza Horizon 4.

Check that your new PC has enough available storage space to install Forza Horizon 4 and its DLC.

I hope this helps.

If you have any further questions or need additional assistance, please do not hesitate to contact us. We are here to help.

Best regards,
Vanessa.

Hi ArtacK,

Yes your data is associated with your account and I don't believe uninstalling the game erases the saved files on your PC. If you're having issues with Forza Horizon 4, I recommend looking over this support article I found with helpful solutions to resolve
FH4 issues on PC:
https://www.drivereasy.com/knowledge/forza-horizon-4-crash-on-pc-solved/

There are 10 different fixes in the link so make sure to go through all of them and let us know if anything helped!