Forza Horizon 4 data gone

Follow the steps outlined in the following article:

https://support.forzamotorsport.net...306553-I-ve-lost-all-my-progress-what-do-I-do-

If none of that works, then you need to submit a lost saved data ticket (link at the bottom of that page).

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

In order for us to perform the necessary steps, may I ask if you’re on PC or Xbox?

Thank you for that. Kindly repair the game by following the steps below:

Settings > Apps > Apps & Features > Search for the game > Advanced Options > Repair > Restart your PC.

You can also check this link for your reference: https://support.forzamotorsport.net/hc/en-us/ar...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Hi there,

I'm guessing this it the first time you're playing Forza Horizon 4 on PC,

If you've lost your game data for Forza Horizon 4 on PC, having closed the game before allowing it to sync up, ( which it can take some time to do so ),

To make sure you've not completely lost your save data, I would load Forza Horizon 4 on you're Xbox console and see if your save data is ok on the Xbox, if it is ok,

I would then uninstall Forza Horizon 4 from you're PC, then reinstall it and allow it to fully sync up, which may take so time to do so , to see if it works / fixes the issue.

I'm not sure about the Windows 10 update, as I've not had to do any update's to Windows for Forza over the years of going back and fourth playing Forza Horizon 4 between Xbox and PC and having to sync every time i do so.

hi Sanana94 thanks for giving me a reply , what my problem is , a friend plays under the same gamertag [ my acct] he has always played off line as he has had no internet acess, now in the last week internet has become available at his adress and of course
his console thinks i have 2 consoles , he has gone online under my gamertag and this has caused my syncing to play up , i have lost completed game data for horizon 3 forza 5 , and 4 mths worth of gaming for forza 7 , forza 6 seems ok forza horizon 3 and forza
5 have gone back to the start of game screen and forza 7 is showing data from 4 mths ago i have not tried farcry 5 or other games yet to see if they have also lost data , is there anyway i can recoder data from the cloud that has gone missing ? it seems as
if his machine is over writing my cloud saves or something , very desperate as have lost yrs worth of playing , over 200 cars in forza alone . thank you any one who may be able to help me