Forza Horizon 4 crashing when entering different zones

luckduck10 · Nov 18, 2021

The game was working perfectly since I first installed it up until a couple of days ago. Whenever I enter a different town or zone the game immediately crashes.

I have lowered graphics settings and reinstalled the game and I have no other ideas as to fix it.

I know a lot of people are having trouble with FH5 crashing but I don't think this is the same related problem.

:)

Jesse E'

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

Please check out this detailed troubleshooting guide from Forza on this issue https://support.forzamotorsport.net/hc/en-us/ar...

RainingRoses

Hi Elisabetta,

This is a known issue as mentioned here:

FH4 Known Issues - Forza Support

Cross-Platform:

Crashes when joining a party/convoy.

Also crashes on PC when entering a Speed Zone or Drift Zone:

PC

Crash - PC - When entering a Speed Zone or Drift zone players games will crash.

^This explains why your friends also experience this behaviour when playing online. This would need to be resolved in an update/patch, and it’s unlikely any other solutions would help.

What devices are your friends playing FH4 on? Are they on Xbox console (Xbox One/Series X|S), Windows as well, or various devices?

As far as troubleshooting, you’ve already tried a lot of options that should’ve, theoretically, resolved this. Please refer to this guide:

My Game is Not Launching or is Crashing on PC - Forza Support

As a temporary workaround - if you have Game Pass Ultimate, you can always play FH4 (and FH5) through cloud gaming (an internet connection to Xbox Live as well as being in a supported country/region is required) on a compatible smartphone, tablet, Xbox console or PC. There’s the option to play via the browser at https://www.xbox.com/play or in the Xbox Game Pass app

The crashes may or may not occur when playing from a different device and/or network, and hopefully there’s an improvement soon. It’s possible that you would be able to successfully access and play online through cloud gaming, as this doesn’t depend on hardware but would still connect to the Forza servers the same way. Also, try to see if there’s any significant difference when joining a party at different times or with different players on certain devices.

I would recommend to post on the Forza Community Forums where you may receive additional advice regarding this.

You should contact the developer, Playground Games, to properly address this as it’s their responsibility to resolve any in-game issues. If this persists, submit a request to Forza Support so they can assist further.

Hope this helps.

Dericka

Hi, I'm , an Independent advisor and I can surely help you.

Can you please follow the steps on this link?

https://support.microsoft.com/en-us/windows/usi...

Then please restart your PC and try it again. Thanks!

XBF Jasmine Z

Hi Joakim,

Sorry to hear Forza Horizon keeps crashing right after the picture.
If Forza Horizon 4 is disabled from being a background app it may crash or hang when suspending and resuming. check whether the setting is set to Off: Privacy > Background apps > Forza Horizon 4 > Off. Please keep this setting On.

I hope this helps ^‿^

ahmet selim kırım

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I want to delete this email but I bought forza horizon 4 on April. If I delete this email I can play forza horizon 4.

Forza Horizon 4 crashing when entering different zones