Forza Horizon 4 crashes immediately upon opening the game

Discus and support Forza Horizon 4 crashes immediately upon opening the game in XBoX Games and Apps to solve the problem; So last night i downloaded FH4 on my PC and it downloaded just fine along with the expansions and such. After it all downloaded i opened it to try and... Discussion in 'XBoX Games and Apps' started by CoveyLovell, Feb 26, 2021.

  1. CoveyLovell
    CoveyLovell Guest

    Forza Horizon 4 crashes immediately upon opening the game


    So last night i downloaded FH4 on my PC and it downloaded just fine along with the expansions and such. After it all downloaded i opened it to try and play it and it would open for a split second and then crash almost immediately. I'm not quite sure what to do about it.

    :)
     
    CoveyLovell, Feb 26, 2021
    #1
  2. XBF Mohammed C Win User

    Forza Horizon 4 crashes immediately upon opening the game

  3. XBF Zineb F Win User

    Forza Horizon 4 not opening/ crashes upon startup

    Hello there @DalenNeilson, I hope everything is going well!

    Thank you for reaching Microsoft Xbox Forum support. The crashing or freezing of a certain game/apps is generally related to the network which is why I will provide you with the official link to all the troubleshooting steps that can help sort this out for you. Before going through the troubleshooting steps mentioned on the link I was referring to, I would like you to go through the following steps to clear your Mac address and perform a quick power cycle:

    Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

    After going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 2 to 3 minutes, re-plug them back again, then restart your console.

    In case the issue still persists after the previous steps have been performed, here is the official link to all the troubleshooting steps that can help sort this out.

    The link: Troubleshoot your Xbox One network connection | Xbox Support

    In case the troubleshooting steps mentioned on the previous link weren't helpful, I have another link for you that could help you take care of the situation! Here is another and a more narrow link related specifically to game crash, and game freeze related issues:

    The link: Troubleshoot game issues on Xbox | Xbox Support

    In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox :

    Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

    Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

    I wish you a lovely day, and I hope this helps you out! All the best!

    Kind Regards

    Stay safe, and happy gaming!
  4. XBF Leslie D Win User

    Forza Horizon 4 Crashing Immediately After opening

    Hi Star10Killer,

    Thanks for reaching out to us today. In this case I do suggest for you to go over our following article:

    'My Xbox One game won't start or freezes during game play'
    . (If you haven't already.)

    Also, if this doesn't seem to help
    We suggest (if it hasn't already been done) a reset of the console
    since
    the problem might be on the actual OS of the console so we would suggest a
    Soft Factory Reset(while
    keeping games and apps) Before resetting your console make sure of the following:

    • There is a stable network connection.
    • The information for all profiles is known (email and passwords)



    Once the setup is complete it will ask if we want to keep settings or manual setup let's do
    manual setup.

    Give it a shot and let us know of any changes!
  5. XBF Lance J Win User

    Forza Horizon 4 Crashing Immediately After opening

    Hey Star Killer,

    Thank you for reaching out. Before suggesting any further troubleshooting, could you clarify what is going on with the storage situation? From what I can see on here, the game works fine when in the SSD but is experiencing these crashing issues when stored
    on your mechanical drive, is this correct? We hope to hear back from you soon! :D
  6. Star10Killer Win User

    Forza Horizon 4 Crashing Immediately After opening

    Yes, that is correct. I initially moved it over to my ssd, and the game worked as expected. I then tried to move it back to my mechanical drive, and it gave me an error. I then uninstalled and re downloaded to the mechanical drive, but the crashing persisted.
Thema:

Forza Horizon 4 crashes immediately upon opening the game

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