Forza Horizon 4 Crash on splash screen

Timothy Paynter · Aug 6, 2020

I ran the powershell command listed and got this error log in the event viewer

The program ForzaHorizon4.exe version 0.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.

Process ID: 41c

Start Time: 01d66bd4a04112e4

Termination Time: 4294967295

Application Path: E:\WindowsApps\Microsoft.SunriseBaseGame_1.429.729.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe

Report Id: 13804f38-8742-41f9-8b21-8576c1c17a50

Faulting package full name: Microsoft.SunriseBaseGame_1.429.729.2_x64__8wekyb3d8bbwe

Faulting package-relative application ID: SunriseReleaseFinal

Hang type: Activation

:)

JacobG3

I'm having the same issue. However, mine says Hang Type: Quiesce.

I have the ultimate edition too.

JacobG3

So I tried uninstalling some apps and it seems that Spotify might be causing these issues. Maybe it was just a coincidence, but there's no harm in trying.

I'll try again tomorrow and see if Forza keeps opening smoothly and reliably.

EdStudios

Same error I get.

are you trying to play the ultimate edition? Mine was ok until I upgraded.

The devs know aboutvtge issue but its been around for literally months so no idea when it will be fixed.

XBL_Longbridge

Hi Timothy,

Just adding to your thread that I also have the same problem. My game will not open any more, and crashes after the splash screen.

The program ForzaHorizon4.exe version 0.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel. Process ID: 1a9c Start Time: 01d66d05b139222b Termination Time: 4294967295 Application Path: C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.429.729.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe Report Id: df068113-2c72-4baf-a76d-01a232e149c0 Faulting package full name: Microsoft.SunriseBaseGame_1.429.729.2_x64__8wekyb3d8bbwe Faulting package-relative application ID: SunriseReleaseFinal Hang type: Activation

ZombieBoys

I suddenly after half a year of use have begun to see same error when trying launch, a purchased. Forza Horizon 4 Ultimate;

Microsoft.SunriseBaseGame_1.429.729.2_x64__8wekyb3d8bbwe. full WER output below.

I have completely uninstalled and reinstalled. I have almost no other apps installed, not skype nor spotify. Latest Windows Updated applied.

Please could management of this software allocate one hour of developer time to sit debug the crash and fix it?

I wont be that hard for anyone with development knowledge since you got the WER crash call stack & data from so many users, Visual Studio debugger, and the source code and one computer to debug it on, right?

Googling a bit , it's quite amazing how many customers have paid money for this software but no developer fix it when it crashes.

Thank you and best of luck!

---------------------------------------------------

Error-bucket ID# 1164434973791610767, typ 5

Händelsenamn: MoAppHang

Svar: Inte tillgänglig

Kabinett-ID: 0

Problemsignatur:

P1: Microsoft.SunriseBaseGame_1.429.729.2_x64__8wekyb3d8bbwe

P2: praid:SunriseReleaseFinal

P3: 0.0.0.0

P4: 00000000

P5: 07c1

P6: 4194304

P7:

P8:

P9:

P10:

Bifogade filer:

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDE31.tmp.WERInternalMetadata.xml

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDE52.tmp.xml

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDE51.tmp.csv

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDE81.tmp.txt

Filerna kan vara tillgängliga här:

\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppHang_Microsoft.Sunris_81b7a1d99f40d7ece7594d969f315b0373a3d2_fc0686aa_fedb20dc-d09a-4ae7-b2c2-d380c72528a7

Analyssymbol:

Kontrollerar lösning igen: 0

Rapport-ID: 1a9f4856-784d-489c-be4c-0a0758acff83

Rapportstatus: 268435456

Hash-bucket: 34c4f6f9726c7bdbf028e77070e3e78f

Cab-GUID: 0

Forza Horizon 4 Crash on splash screen