Forza Horizon 4 | Cannot Connect to Horizon Life session.

Gage Wolfe · Sep 15, 2021

Hi there- I've been having this issue with my Forza install since the servers went down a few months ago. Upon logging in and getting to the main page of the game once I'm loaded in, I have to manually click "Play Online" in the ESC menu. Once I click that, I wait about 5-15 minutes while the top of the screen displays "Finding a Horizon Life session." After the long or short wait, I get prompted with the below error message. I've restarted my router, my computer, I've also re-installed the game itself twice via. the Microsoft Store. I cannot physically log out of the game on the launch page, so I have not (been able to) try that.

:)

Gage Wolfe

I've attempted the "Fix" in Settings, and it doesn't seem to work, I restarted my PC and tried fixing it again, but still to no avail.

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I made sure those services were running and in Automatic startup, to which they are now.

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I still face the issue in-game.

Thank you for replying quickly!

SammyVS

I'm Samy an independent advisor.

Welcome to the community. How are you, Gage?

1. Go to settings>gaming>xbox network, wait for the test to finish, and click on ''fix''.

2. Press the Windows Button then type Services.

Right-click over the Services App from the list of results.

Then select Run as Administrator

Scroll to the bottom and find the following services:

IP Helper

Xbox Live Auth Manager,

Xbox Live Game Save,

Xbox Live Networking Service.

Do this with each of the services listed above.

Right-click over the service and select Properties.

Find the Startup type section and make sure it’s set to Automatic.

If the service isn’t started, click Start to start the services.

Click Apply and OK to save changes.

Then try the game again

Nursemorph

As you are completely blocked, you need to make sure your system is setup with all the correct ports open etc.

This runs through a manual port forward for Xbox Live Services:

https://portforward.com/xbox-live/

What anti-virus program do you have? If it's a 3rd party one like Avast, norton, Kaspersky etc, then try disabling it...sometimes programs with active scanners can interfere...Windows has Defender so you are still covered anyway

XBF Paul M

Hiya!

Paul from the Xbox Forums Team here to assist with the issue, it looks like you're currently experiencing an issue when trying to connect to Horizon Life sessions on Forza Horizon 4. I was able to find a solution for this online at the

Forza Forums. I hope the article I linked was helpful in fixing the issue, please let us know how it goes.

Happy Gaming!

Paul Xbox Forums Team!

WUIJIBOBO

Are you having any connection issues with other games as well, or is it specifically on Forza Horizon 4 only?

If you try a Horizon Solo session, and then try to switch online, does it give you the same error message?

Forza Horizon 4 | Cannot Connect to Horizon Life session.