Forza Horizon 3 will not update.

Forza Horizon 3 will not update. when I try to enter the game the pop up saying "Forza Horizon 3 needs an update" shows up, so I click on the option saying "update now," but when it goes to my games and apps it doesn't show up under my updating games. I
have 28 gigs and the update is 150 megabytes roughly so it's not a storage issue.

:)

 

Mise a jour/update Horizon 3 FR/EN

Depuis la mise a jour de Forza Horizon 3 quand je lance le jeux cela me dit : "Le profil forza Horizon que vous tentez de charger n'est plus disponible" aidez moi svp :'(

Since the update of Forza Horizon 3 when I launch the game it says: "The profile forza Horizon that you are trying to load is no longer available"

 

Update issues, Invalid profile

i downloaded the last update of Forza Horizon 3 and now it says.

The profile is not available anymore.

help please.

 

*Also Forza Horizon 3 doesn't appear in the "updates" tab in my games and apps.

 

Hi,



Let’s isolate your concern by answering the following questions:

1. Is your device connected to a wired or wireless network?

2. Have you tried updating other games and check if the same thing occurs?

In the meantime, here are troubleshooting methods you can perform:

Method 1: Clear Persistent Storage

1. Scroll left on the Home screen to open the Guide.

2. Select Settings.

3. Select All Settings.

4. Select Disc & Blu-Ray.

5. In the Blu-Ray section, select Persistent Storage.

6. Select Clear persistent storage.

7. Restart your Xbox One console.

Method 2: Clear MAC Address

1. Scroll left on the Home screen to open the Guide.

2. Select Settings.

3. Select All Settings.

4. Select Network.

5. Select Network settings.

6. Select Advanced settings.

7. Select Alternate MAC address.

8. Select Clear.

9. Select Restart. Launch the game and try installing the update.

Let us know how it goes.