forza horizon 3 not working with dx12

Discus and support forza horizon 3 not working with dx12 in XBoX Games and Apps to solve the problem; purchased forza horizon 3 will not open saying: graphics card does not support dx12 (code: fh501). yet I have dx12 installed and running other games... Discussion in 'XBoX Games and Apps' started by daonefunkymunky, Dec 20, 2016.

  1. daonefunkymunky
    daonefunkymunky Guest

    forza horizon 3 not working with dx12


    purchased forza horizon 3 will not open saying: graphics card does not support dx12 (code: fh501).

    yet I have dx12 installed and running other games

    ------------------

    System Information

    ------------------

    Time of this report: 12/2/2016, 17:36:47

    Machine name: MITCHWOODS-PC

    Machine Id: {3B57E219-8180-48DA-B1B6-3A63C786AC0D}

    Operating System: Windows 10 Pro 64-bit (10.0, Build 14393) (14393.rs1_release_inmarket.161102-0100)

    Language: English (Regional Setting: English)

    System Manufacturer: MSI

    System Model: MS-7760

    BIOS: BIOS Date: 10/14/11 20:10:47 Ver: 04.06.04

    Processor: Intel(R) Core(TM) i7-3930K CPU @ 3.20GHz (12 CPUs), ~3.2GHz

    Memory: 32768MB RAM

    Available OS Memory: 32722MB RAM

    Page File: 4144MB used, 61345MB available

    Windows Dir: C:\WINDOWS

    DirectX Version: DirectX 12

    DX Setup Parameters: Not found

    User DPI Setting: 96 DPI (100 percent)

    System DPI Setting: 96 DPI (100 percent)

    DWM DPI Scaling: Disabled

    Miracast: Not Available

    Microsoft Graphics Hybrid: Not Supported

    DxDiag Version: 10.00.14393.0000 64bit Unicode

    ------------

    DxDiag Notes

    ------------

    Display Tab 1: No problems found.

    Display Tab 2: No problems found.

    Display Tab 3: No problems found.

    Sound Tab 1: No problems found.

    Sound Tab 2: No problems found.

    Input Tab: No problems found.

    --------------------

    DirectX Debug Levels

    --------------------

    Direct3D: 0/4 (retail)

    DirectDraw: 0/4 (retail)

    DirectInput: 0/5 (retail)

    DirectMusic: 0/5 (retail)

    DirectPlay: 0/9 (retail)

    DirectSound: 0/5 (retail)

    DirectShow: 0/6 (retail)

    ---------------

    Display Devices

    ---------------

    Card name: NVIDIA GeForce GTX 580

    Manufacturer: NVIDIA

    Chip type: GeForce GTX 580

    DAC type: Integrated RAMDAC

    Device Type: Full Device

    Device Key: Enum\PCI\VEN_10DE&DEV_1080&SUBSYS_25621462&REV_A1

    Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]

    Device Problem Code: No Problem

    Driver Problem Code: Unknown

    Display Memory: 19380 MB

    Dedicated Memory: 3019 MB

    Shared Memory: 16360 MB

    Current Mode: 1920 x 1080 (32 bit) (60Hz)

    Monitor Name: Generic PnP Monitor

    Monitor Model: ASUS VE278

    Monitor Id: ACI27F6

    Native Mode: 1920 x 1080(p) (60.000Hz)

    Output Type: DVI

    Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_49b226e6441043f1\nvd3dumx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_49b226e6441043f1\nvwgf2umx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_49b226e6441043f1\nvwgf2umx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_49b226e6441043f1\nvwgf2umx.dll

    Driver File Version: 21.21.0013.7563 (English)

    Driver Version: 21.21.13.7563

    DDI Version: 11.4

    Feature Levels: 11_0,10_1,10_0,9_3,9_2,9_1

    Driver Model: WDDM 2.1

    Graphics Preemption: DMA

    Compute Preemption: DMA

    Miracast: Not Supported

    Hybrid Graphics GPU: Not Supported

    Power P-states: Not Supported

    Driver Attributes: Final Retail

    Driver Date/Size: 21-Oct-16 10:00:00 AM, 17569488 bytes

    WHQL Logo'd: Yes

    WHQL Date Stamp: Unknown

    Device Identifier: {D7B71E3E-53C0-11CF-596A-6F051BC2D835}

    Vendor ID: 0x10DE

    Device ID: 0x1080

    SubSys ID: 0x25621462

    Revision ID: 0x00A1

    Driver Strong Name: oem31.inf:0f066de31c0abd16:Section052:21.21.13.7563forza horizon 3 not working with dx12 :pci\ven_10de&dev_1080

    Rank Of Driver: 00D12001

    Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C

    DXVA2 Modes: DXVA2_ModeMPEG2_IDCT DXVA2_ModeMPEG2_VLD DXVA2_ModeVC1_D2010 DXVA2_ModeVC1_VLD DXVA2_ModeVC1_IDCT DXVA2_ModeWMV9_IDCT DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT DXVA2_ModeH264_VLD_Stereo_NoFGT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeMPEG4pt2_VLD_Simple
    DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC

    Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

    :)
     
    daonefunkymunky, Dec 20, 2016
    #1
  2. ruggeroanderlini
    ruggeroanderlini Guest
    forza horizon non si avvia,mi dice che serve la DX12

    forza horizon non si avvia,mi dice che serve la DX12 ma la mia scheda video supporta la DX12

    quindi come posso risolvere?
     
    ruggeroanderlini, Dec 20, 2016
    #2
  3. InfestedSky516
    InfestedSky516 Guest
    please any one can help ?

    i install Forza horizon 3 but i cain,t play my Directx is 12 but it displays the error message graphics card does't support DX12 (code:FH501) please help me ?
     
    InfestedSky516, Dec 20, 2016
    #3
  4. Miss Bijoux
    Miss Bijoux Guest

    forza horizon 3 not working with dx12

    Hey there -

    Thanks for the detailed post. Having all the info (especially the DXDIAG) right away helps! And now....the bad news.

    Your GeForce GTX 580 video card is well below the recommend requirements for Forza Horizon 3.

    Turn 10     recommends at least NVIDIA GTX 970 or 1060 (Or AMD R9 290 X or AMD RX 480) for the game on PC. That means that your PC will be unable to run FH3 as it stands currently. If you upgrade your video card to meet the requirements and are still experiencing
    issues, let us know and we'll see what we can do to help out.

    Sorry to be the bearer of bad news!
     
    Miss Bijoux, Dec 21, 2016
    #4
  5. Miss Bijoux Win User

    forza horizon 3 not working with dx12

    Hey there -

    Thanks for the detailed post. Having all the info (especially the DXDIAG) right away helps! And now....the bad news.

    Your GeForce GTX 580 video card is well below the recommend requirements for Forza Horizon 3.

    Turn 10     recommends at least NVIDIA GTX 970 or 1060 (Or AMD R9 290 X or AMD RX 480) for the game on PC. That means that your PC will be unable to run FH3 as it stands currently. If you upgrade your video card to meet the requirements and are still experiencing
    issues, let us know and we'll see what we can do to help out.

    Sorry to be the bearer of bad news!
  6. Nursemorph Win User

    forza horizon 4 dx12

    i use eset
    I'd try uninstalling it and see if that does anything...it might make no difference of course
  7. Nursemorph Win User

    forza horizon 4 dx12

    Seems to have been a common issue with the game....is your game fully up-to-date? A recent update was supposed to have resolved it (and it did for some). Is your Windows environment up-to-date? Are your graphics drivers up-to-date?
  8. Nursemorph Win User

    forza horizon 4 dx12

    I have the latest update on windows 10 ,my graphics card and on the game
    Not sure what to suggest then unfortunately. This has been an issue for people since the release of the new GPUs last year and, whilst a lot were resolved either by game updates or GPU updates, there are still people having issues.

    What anti-virus program are you running? If it's a 3rd party program (Avast, Norton, ones like that), then I'd try uninstalling it as they can sometimes interefere with things, especially if they have an active virus scanner....you will still be covered as WIndows has Defender built-in (just make sure it's turned on).

    If that doesn't work, If it was me personally, I would want to make sure it wasn't my Windows first...you could try a reinstall (update Windows after, then GPU driver, then download and try playing fH4 before installing anything else) to rule Windows out (sometimes a Windows install can create issues, especially if it has been on a system for a while):

    https://www.microsoft.com/en-gb/software-download/windows10
  9. KoleshkaPower Win User

    forza horizon 4 dx12

    I have the latest update on windows 10 ,my graphics card and on the game
Thema:

forza horizon 3 not working with dx12

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