Forza Horizon 3 Complete Package and Add ons Collection

Hello Guys

I have bought Forza Horizon 3 Complete Package and Add ons Collection last night and its downloaded completely but i cant find the game on the console tried rebooting and checked! but in the store i can see you owned it.

Need support with this how to deploy.

Thanks

Regards

Abi

:)

 

Forza Horizon 2 Complete Add-Ons Collection: missing Pre-Order Car Pack

Purchased Forza Horizon 2 Complete Add-Ons Collection and Pre-Order Car Pack is not included. It is the only add-on still showing a price on the Xbox One; everything else shows as "Owned".

According to the "Description" this pack should be included:

Here’s your chance to get all the great add-on content for Forza Horizon 2 in one bundle at one low price.

Get [...] all 13 car packs: [...] Pre-Order Pack [...]

The "In this bundle" info does not list the Pre-Order Car Pack, but a free car instead:

Forza Horizon 2 1998 Toyota Supra Fast & Furious Edition





This free car is likely the cause of the problem: it is in the Furious 7 Car Pack included in this Complete Add-Ons Collection, so should probably not be listed separately for this bundle.

Can someone please fix this? Can you please add the Pre-Order Pack to my account, and the Collection?

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Just some remarks:

Two weeks ago I purchased the FH2 Car Pass in a Deals with Gold sale; at 80% off, so it was only € 5.00. Still, slightly annoying to find only a week after the previous sale finished, the complete collection including this Car Pass reduced in the Ultimate
Add-On Sale that Marketing/Sales should/must already have known about...

Microsoft could implement a "Complete Your Collection" system like Steam, where you can "upgrade" to bundles/collection for less (even during a sale) by not paying twice for items you already own. Would have been especially nice since I already owned a further
2 expansions from this FH2 Complete Add-Ons Collection...

I would probably buy Forza games full price on release if there was an option to purchase a Complete (Ultimate Plus?) Edition that would contain everything and anything to be released.

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Thank you for your time

 

Got a code but doesn't install

i having problems with the forza horizon 3 Ultimate add ons pack not downloading

 

Pl ease see if you can find it in the 'ready to install section' of your my games and apps

 

HI there, nightmare9!

If you navigate to your
My Games & Apps are you able to see if this game is installed? If so, are you able to launch this game on the console? Does anything appear in your Ready to Install section?

 

Hi

I can't find the game though but when i go to the store where i got it! it shows you owned and i can able to uninstall and i just did!

I guess its only a complete add on package and no the full game i believe!

https://www.microsoft.com/en-us/store/p/forza-horizon-3-complete-add-ons-collection/9ng3t6pkkrsq

when i see the game on browser and found out it doesn't include the game! can i cancel this and get refund of this order?

/Abi

 

Hi again, nigthmare9!

If you would like to discuss your refund options for this content that you purchased, then we'd recommend reaching out to the chat team so they can take a closer look into your account.