Forza Horizon 2 "Syncing Data" problems

ok, trying to sync my Forza Horizon 2 data, and even swapping to Hotspot isn't working on that

I'm having a problem syncing data on forza horizon 2. I'm loading the game up and it keeps saying sync data and it keeps saying that for hours on end. I have not been able to play forza for about 2-3 months now because of this issue. could somebody please
tell me what's going on. I understand there having a problem with the cloud storage nut does anyone know when its going to be fixed?

Hello, guys it seems okay but still bugs. Like when I turned my Xbox one it said there "maybe a problem on our side trying to work on it". that means their is a problem on Xbox side? also when i load forza horizon 2, it just says syncing data for forza horizon
2, it just keeps going over and over again any help please?

from shane.

Hi Jojohd3, my name is Jose, and I would be happy to help.

I'm very sorry to hear about your loss of progress in Forza Horizon 5. It appears your save data has been lost or corrupted.

There are a few things you can try to regain your progress:

Check if you have a backup of your saved data. If you saved your save data to a cloud storage service, such as OneDrive or Xbox Cloud Gaming, you can try to restore it.

Try syncing your saved data with the cloud. Forza Horizon 5 saves save data to the cloud automatically, but there may be an issue with syncing. To try syncing your saved data, open the Settings app on your Xbox and follow these steps:

1. Select Games & apps.
2. Select Games.
3. Select Forza Horizon 5.
4. Select Options.
5. Select Sync Saved Data.

If you've tried all of these steps and still can't recover your progress, you can contact Forza Horizon 5 support for help.

Here are some tips to help you regain your progress:

1. Be patient. The troubleshooting process may take some time.

2. Be persistent. Don't give up if you don't get an immediate response.

3. Provide as much information as you can. This will help support investigate your issue.

I hope this helps you regain your progress in Forza Horizon 5.
Jose

Hi there,

I'm guessing this it the first time you're playing Forza Horizon 4 on PC,

If you've lost your game data for Forza Horizon 4 on PC, having closed the game before allowing it to sync up, ( which it can take some time to do so ),

To make sure you've not completely lost your save data, I would load Forza Horizon 4 on you're Xbox console and see if your save data is ok on the Xbox, if it is ok,

I would then uninstall Forza Horizon 4 from you're PC, then reinstall it and allow it to fully sync up, which may take so time to do so , to see if it works / fixes the issue.

I'm not sure about the Windows 10 update, as I've not had to do any update's to Windows for Forza over the years of going back and fourth playing Forza Horizon 4 between Xbox and PC and having to sync every time i do so.