Forza Horizon 2 Complete Add-Ons Collection: missing Pre-Order Car Pack

Purchased Forza Horizon 2 Complete Add-Ons Collection and Pre-Order Car Pack is not included. It is the only add-on still showing a price on the Xbox One; everything else shows as "Owned".

According to the "Description" this pack should be included:

Here’s your chance to get all the great add-on content for Forza Horizon 2 in one bundle at one low price.

Get [...] all 13 car packs: [...] Pre-Order Pack [...]

The "In this bundle" info does not list the Pre-Order Car Pack, but a free car instead:

Forza Horizon 2 1998 Toyota Supra Fast & Furious Edition





This free car is likely the cause of the problem: it is in the Furious 7 Car Pack included in this Complete Add-Ons Collection, so should probably not be listed separately for this bundle.

Can someone please fix this? Can you please add the Pre-Order Pack to my account, and the Collection?

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Just some remarks:

Two weeks ago I purchased the FH2 Car Pass in a Deals with Gold sale; at 80% off, so it was only € 5.00. Still, slightly annoying to find only a week after the previous sale finished, the complete collection including this Car Pass reduced in the Ultimate
Add-On Sale that Marketing/Sales should/must already have known about...

Microsoft could implement a "Complete Your Collection" system like Steam, where you can "upgrade" to bundles/collection for less (even during a sale) by not paying twice for items you already own. Would have been especially nice since I already owned a further
2 expansions from this FH2 Complete Add-Ons Collection...

I would probably buy Forza games full price on release if there was an option to purchase a Complete (Ultimate Plus?) Edition that would contain everything and anything to be released.

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Thank you for your time

:)

 

xbox store complaint

when I pre ordered forza horizon 3 it said that I would get the forza motorsport 6 meguiars car pack and the a forza horizon 2 car pack

 

Forza Horizon 2 VIP pass problems and car packs

 

Hey there mars7T2,

A lot of these cars you should be able to pickup in the game for zero credits after buying the collection. We're just curious to know if you're able to also see the Pre-Order cars in the game for zero credits as well. It's possible they were included in
the pack, without you having to download them in the Ready to Install before hand.

Let us know!

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Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky HERE for the best info.

 

Thanks for your reply. Based on the information provided, I tested this for both my own and a different profile. (Pity you need to play for an hour before you can access the Autoshow).

I downloaded everything in my Ready to Install list for Forza Horizon 2. Every add-on available was installed, except for the Pre-Order Car Pack of course.

Even without the Pre-Order Car Pack, it shows as purchased in-game for me and I can add these cars to the garage for free.

However, other profiles on the same console cannot use these cars without paying actual money. This Pre-Order Car pack is the only one that does not show as purchased and when you select a car from this pack a Purchase Options window pops up: € 3.99 for
the pack.

I understand other profiles do not get a one-time only, free addition, but they should be able to "purchase" cars for in-game credits. I think that is only possible if this pack shows as "Owned" in the store and it can be installed separately.

 

Update: the cars in the Pre-Order Pack now do not show as "purchased" even for my (the buying) profile. Please fix this.