Forza 7 Virtual Key Bonus

I pre-ordered Forza 7 Ultimate Edition on September 28th through the Microsoft Store. At that time I was already registered for the Virtual Key Sweepstakes.

According to the promotion, I was supposed to earn 10 extra keys and 5,000 reward credits if pre-ordering through the Microsoft Store and that it could take up to 96 hours to show.

It's been two weeks and I still haven't received the bonus keys or reward points. When can I expect those to show in my rewards account?

Xbox Live Rewards

Thanks!

:)

 

I never received my rewards for the forza motorsport 7 virtual key sweepstakes

I never received my rewards for the forza motorsport 7 virtual key sweepstakes. Just wanted to know why one should have been a avatar item the other forza 7 VIP store item and thge last one was another store item thanks

Forza Motorsport 7 Virtual Key Sweepstakes and Instant Win Game(Expired)

 

Forza 7 Virtual Key GrandPrize

When is the Forza 7 Virtual Key Grand prize announced? Where will the winner be posted?

Thanks!

 

Hello WuTang Asassain,

Apologies for the inconvenience. We are currently investigating with our web team reports of users not seeing keys being awarded for their purchase. Once we know more, we'll update this thread! Regarding your Credits, from the FAQ:

When will I get my Rewards Credits for pre-ordering or ordering the game?

Rewards Credits for pre-ordering or ordering the game will appear as pending in your account within 96 hours of the offer end date.

Since the offer is not yet over, it is too early to see your Credits.

 

Thank you very much for looking into the key issue and for clarifying the rewards credits!

 

Hello WuTang Asassain,

Our web team is reporting that the issue has now been resolved. Again, we apologize for the delay. Thank you for bringing this issue to our attention!