Forza 7 on Windows 11, with Bitdefender Total Security and GENEXIS Router had 'FAILED TO...

Discus and support Forza 7 on Windows 11, with Bitdefender Total Security and GENEXIS Router had 'FAILED TO... in XBoX on Consoles to solve the problem; Hello all community members, I am running the latest build of Windows 11 Pro, everything was working as usual. No hardware changes have been made to... Discussion in 'XBoX on Consoles' started by Numair Aidroos, Jul 8, 2022.

  1. Forza 7 on Windows 11, with Bitdefender Total Security and GENEXIS Router had 'FAILED TO...


    Hello all community members,

    I am running the latest build of Windows 11 Pro, everything was working as usual. No hardware changes have been made to the ISP or the PC. Only changed that I did make were install Bitdefender Total Security, and a NordVPN. I have 3 routers, GEnexis, Cisco, and A Dlink. On all 3 ISP the game used to work. Now it has the dreadful error 'Failed to Load data'. Old fixes are for Windows 10, and the old Xbox App. I would appreciate a new look at this.

    :)
     
    Numair Aidroos, Jul 8, 2022
    #1
  2. JosefLBohorquez Win User

    Forza 7 on Windows 11, with Bitdefender Total Security and GENEXIS Router had 'FAILED TO ACQUIRE SERVER DATA' as a listed error

    Numair, if your NAT type is already open, try this on the PC:

    1. Open command prompt as admin.

    2. Copy and paste below command.
    netsh interface Teredo set state type=enterpriseclient clientport=3074

    3. Restart your PC

    4. On Administrator Command Prompt again copy & paste the command:
    netsh interface Teredo set state type=client

    5. Back at Command Prompt and copy & paste the command: netsh interface Teredo set state type=enterpriseclient

    If the issue persists try this:

    Check the Microsoft Store for any updates on the Xbox apps and its services and update everything too.

    Now, sign out from your account on both Xbox app and Microsoft Store and do this:

    Go to windows settings > apps > search for gaming services app > click on it and select advanced options.

    After that, click repair and then reset

    Then do the same for the Xbox app:

    Go to windows settings > apps > search for Xbox app > click on it and select advanced options.

    After that, click repair and then reset

    Do the same for Forza app

    Finally do this:

    Step 1: Open the Run window by pressing Windows + R key.

    Step 2: Input WSReset.exe in the Run window and click OK.

    Step 3: Then a command prompt window will appear. After a few seconds, Windows Store will open.

    Sign in again on both Microsoft store and Xbox app with your account and try again.

    If maybe the issue persists, try rolling back your windows system
  3. Numair Aidroos Win User

    Forza 7 on Windows 11, with Bitdefender Total Security and GENEXIS Router had 'FAILED TO ACQUIRE SERVER DATA' as a listed error

    Hello Josef and thank you for reaching out,

    I'm obliged. How are you doing today?

    New Xbox app, as listed above, does not have the said network Teredo or Nat settings anymore. Bitdefender is set to allow all traffic on all ports for forza. However I did disable the firewall to no avail in Forza, same error persists.

    Other games such as Halo Infinite are working well.

    Should I just roll back windows to a month back?
  4. Numair Aidroos Win User

    Forza 7 on Windows 11, with Bitdefender Total Security and GENEXIS Router had 'FAILED TO ACQUIRE SERVER DATA' as a listed error

    With the current settings HALO Infinite is working behind the Cisco router, and Bitdefender Firewall. Only Forza does not seem to work. Does VPN mess up teredo settings?
  5. JosefLBohorquez Win User

    Forza 7 on Windows 11, with Bitdefender Total Security and GENEXIS Router had 'FAILED TO ACQUIRE SERVER DATA' as a listed error

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today Numair

    Probably bitdefender total security is the one causing the issue.
    May I know if that antivirus includes a firewall?

    If you disable the software services, the game is working as usual?
    And, only with Forza game or with others games the same happen?

    In the meantime, also tell me which NAT type do you have for the actual network:
    Open Xbox Console Companion app > Settings > Network

    I'll be waiting for your answers, greetings from another Microsoft user
  6. GMAN990 Win User

    Cant connect to XBL through Laptop :@

    For Bitdefender do you just use Antivirus or "total security" or "internet security" as there are different versions with or without firewalls
Thema:

Forza 7 on Windows 11, with Bitdefender Total Security and GENEXIS Router had 'FAILED TO...

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