Forza 7 DLC gone

Discus and support Forza 7 DLC gone in XBoX Games and Apps to solve the problem; I purchased Forza 7 Ultimate edition with my main windows account (account 1). When i started playing, I was logged in to xbox companion with my old... Discussion in 'XBoX Games and Apps' started by GeezrMcFart, Sep 7, 2021.

  1. GeezrMcFart
    GeezrMcFart Guest

    Forza 7 DLC gone


    I purchased Forza 7 Ultimate edition with my main windows account (account 1).

    When i started playing, I was logged in to xbox companion with my old game account (account2).

    After a few tries the game launched and i got all the DLC and game VIP pass etc. (noticed my name was that of account2, but didnt think more of it).

    Next time i wanted to play i had massive problems starting the game, so i tried switching account to account1 (windows account) and the game started, but all DLC and VIP etc was gone.

    Switched back to account2 and got the game started, but now all the DLC i had recieved prior was gone and all i got when selecting a recieved car was a purchase option.

    How can i fix this? now i have 2 accounts that i can play with, but no DLC that i paid for.

    How is it possible for me to start a game when logged in with another account than that used to purchase the game, and then recive the DLC, just for it to be removed ( i guess account 2 that got the DLC is not registered as having it in the first place thus getting removed, and accout1 that purchased it got registered as already having activated it)?

    And is there a better way to get support than a community? cant find a mail or anything to microsoft.

    :)
     
    GeezrMcFart, Sep 7, 2021
    #1
  2. Nursemorph Win User

    Forza 7 DLC gone

    Forza Hub is nothing to do with DLC.. it is simply a platform to get credit rewards for the games or a useful resource to find news and get directed to any DLC in the Store but it's not a pre-requisite to playing the DLC. You don't even need to use FH to get the credits either as it is also on the ForzaMotorsport website.
  3. ngocphi Win User

    Forza 7 DLC gone

    this is because dlc codes are locked only to the account that owns it

    you MUST have forza hub linked and downloaded onto your pc
  4. GeezrMcFart Win User

    Forza 7 DLC gone

    i got in contact with an advisor yesterday who helped me out
  5. Ricardo Lechuga Win User

    Forza 7 DLC gone

    Hi GeezrMcFart! My name is Ricardo an independent advisor ready to help you with this situation!

    Please look for the game purchase on the order history of the account that pay for the game

    https://account.microsoft.com/billing/orders/
  6. GeezrMcFart Win User

    Forza 7 DLC gone

    strange thing is i got the DLC when using account 2 the first time, but second time it was gone.
Thema:

Forza 7 DLC gone

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