Forza 6 for Xbox One Game Code Support Case #SRX1340438082ID

I have been trying for over two weeks to get my game code that was promised with my new Xbox One console. I have worked with Xbox One support three different times with each one concluding with promises that the issue is fixed. But it never is fixed.. I
am trying to get Forza 6.

The last thing Xbox One support suggested was posting on this forum. So, now I have done that.

:)

 

When are we going to see a forza edition xbox???

I see GAME are taking pre-orders for ..

Xbox One Forza 6 Console 1TB, Forza 6 ( Download Code ) and the Elite Controller

£499.99

www.game.co.uk/.../xbox-one-with-1tb-hard-drive-forza-motorsport-6-download-xbox-one-elite-controller-678269

 

I lost my code

I got the Xbox one name your game bundle for my birthday and accidentally threw away the box away without retrieving the code for Forza 6. I called the support center and the said to ask about Xbox sending a code for me to redeem the game.

 

If you haven't already, you will need to fill out the form at the bottom of the offer's FAQ for assistance -

microsoft.promo.eprize.com/.../faq.html

 

I have already done that twice.

 

I have filled out the form twice and submitted both times. No code ever comes. I looked in all of the junk folders and spam filters. No code. Microsoft does not even claim to have sent the code. They agree they have not sent it. Seems illegal to me, since
I have paid for it.