forza 5 wants subscription

the bonk · Nov 14, 2021

My son pre-ordered Forza horizon 5. The download was done a few days ago. I had cancelled his

game pass ultimate last summer due to his purchasing. The game want a subscription. Can this be fixed without the game pass or can he get a refund for the game?

:)

MateusFontana

Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community. Could you tell if you have an active Xbox Live Gold subscription in your account?

If you don't, this could be the problem, because to play this game you need Xbox Live Gold.

Anyway, try removing the account from the console and adding it again following the instructions below.

Press the Xbox button to open the guide.

Select Profile & system > Settings > Account > Remove accounts.

Select the account that you want to remove, and then select Remove to confirm.

After removing the account follow the procedure below.

Step 1. Press and hold the Xbox button on the console for at least 10 seconds to open the Power center.

Step 2. Then unplug the power supply from your console and wait for 3 minutes.

Step 3. Plug the power supply back into the Xbox console.

Step 4. Press the Xbox button on the console to turn it on again.

Now add your account again.

- If that doesn't solve the problem, try asking for a refund for the game at the link below.

https://support.xbox.com/en-us/help/subscriptio...

*Thank you in advance for contacting, I hope this can help you.

Smwutches

If he's trying to play it online, he does need Gold or Game Pass Ultimate to do so.

If it's stopping him from playing the game at all, check his transactions at http://account.microsoft.com and make sure the purchase did go through and wasn't cancelled.

JosefLBohorquez

Thanks for the feedback!

The game is linked to your account even if you cancel the subscription

So if you cancel the subscription you're going to lose access to the game pass library

If you want a brief example:

You are playing Forza Horizon 5 included in Game Pass, but you really like the game and you decide to buy Forza Horizon 5 Premium Edition (not the upgrade, the full base game + DLC'S)

When you cancel the subscription, you're going to be able to keep playing Forza Horizon 5 due to you already purchased it

I hope everything's more clear now!

Kine Jester

Xbox One Day One Forza 5 Premium Bundle - includes extra controller and 1 year subscription. Going to upgrade to Forza 5 LE version though

✔.9

Can forza community have like an event. Like we can choose 1 car for forza 5. But the people that have forza horizon 4. I really want to play forza 5 but I also want my koenigsegg jesko

forza 5 wants subscription