Fortune island

Hello!

Thanks for reaching out to us here on the forums with this situation. I understand you purchased the Fortune Island expansion for the game Forza Horizon 4 and do not have access to it. Can you go to your
Order History and locate the content in question to confirm your account owns it? After that have to tried going into your "Games and Apps" section and then pressing the menu
button (with the three little lines) on Forza Horizon 4. Then go to the "Manage Games and Add-ons" area. There should be a "Ready to Install" section in there where you can reinstall your add-ons.

Let us know with a reply how it goes!

Hey Bud thanks for taking the time to let us know the issue is resolved!

We appreciate the feedback, please feel free to come back with any further issues or inquiries since we are all here to help!

C'est bon ça fonctionne !!

Merci beaucoup de m'avoir aider

Très bonne soirée

Translate-It's good it works!!

Thank you very much for helping me very good evening

Hey 62 thanks for keeping us in the loop!

If that didn't do the trick then we would suggest a reset of the console since
the problem might be on the actual OS of the console so we would suggest a

Soft Factory Reset (while keeping games and apps) IF AND ONLY IF THE FOLLOWING CRITERIA IS MET:

• There is a stable network connection.
• The information for all profiles is known (email and passwords)

Once the setup is complete it will ask if we want to keep settings or manual setup lets do manual setup. Give it a shot and let us know of any changes!

Ça ne fonctionne toujours pas

Translate-It still doesn't work