Fortnite won’t update

Hi Noah B, my name is Daniel and I would be happy to help.

I think additional information is needed.
If you don't mind, I would appreciate it if you could answer the following questions:

• May I ask what Xbox model you are using?
• Do you have any external storage drives connected to your console?

In addition to that, as additional information I would like you to follow these steps to restore your console while keeping your games and applications. This process will not delete your data in your account/console, it will only fix/restore any corrupt files that are on the system.

1. Press the Xbox button on your controller to open the guide.
2. Select Profile & system > Settings > System > Console information > Reset console.
3. Select Reset and keep my games and apps. This will reset the operating system and remove all potentially corrupted data without deleting your games or apps.

Information source (Credits): https://answers.microsoft.com/thread/fb4b2f39-1617-4cfe-b031-9c0eb650629b

Let me know if this solved the problem or if it still persists.

Best regards,
Daniel.

Hello there,

Sorry for my late response. I had no internet and simply forgot about this discussion. My console is connected to a different network (Wi-Fi), it’s a public connection but I’ve tried updating Fortnite on that connection and on my private connection at home. Both networks and still Fortnite won’t update. Also, if I am connected to the internet, where should this backup of this data be, what cloud and where?

It won’t let me request a refun for fortnite crew, it just doesn’t show up.

why won’t it allow me to sign into my Fortnite account and gives me a link and a code eveytime

Hi Dan, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

Please perform an extended powercycle and reset your network hardware by following the steps below:

" 1. Unplug the power cable from the back of the router, modem, or gateway for 5 minutes. If you have a router and a modem, unplug the power cable from both devices.

2. Press and hold the Xbox button on your console for 10 seconds or until it turns off then wait for 2 minutes before turning it on again.

3. After 5 minutes, plug the modem or gateway in first, and wait for all the lights to return to their normal state.

4. If you are using a router, plug in the router and wait for all the lights to return to their normal state."