Fortnite update does not complete and cannot be cancelled

TrippyBallz ZA · May 3, 2018

My son launched the latest Fortnite update, but it got stuck at 94%. We cannot get it to complete and more concerning, we cannot even cancel it. We tried everything from going to queue and cancelling to reconnecting wireless to restarting console. The wireless
connection mentions NAT Type: Unavailable.

Question 1: How do I force Xbox One to cancel an update?

Question 2: How do I resolve a NAT Type: Unavailable error?

Regards

:)

Turbo fuel8494 · May 3, 2018

xbox live not working

my xbox live 12 month does not work i can buy the free games with it but cannot play fortnite pubg gta online and it says my account does not have the right permission to play online pls help

zozocazie76 · May 3, 2018

Fortnite update

Good evening,

My son plays on XBOX ONE to FORTNITE; there was an update of fortnite today. there was an error message : "to complete the installation, begin to cancell".

But we can't cancell ...it's not suggested on the game.

What must we do?

We think to uninstall FORTNITE on XBOX ONE, and install it again. But we are afraid to lost his vbucks, ....all we won.

What could you advice us?

Thanks a lot.

DominumStige · May 4, 2018

Hi!

Usually deleting the cache solves this problem. Press and hold the power button for 10 secs and try again. NAT is related to communication with Live servers. It can be solved in different ways:

- Switching off the router for 30 secs;

- Opening the
ports on the router;

- Setting a static IP on the console (system settings->network->advanced setting->IP settings->Manual);

- Delete alternate MAC Address and restart the console (system settings->network->advanced settings->alternate MAC address->Clear).

ManticThree24 · Nov 2, 2018

Hi!

Usually deleting the cache solves this problem. Press and hold the power button for 10 secs and try again. NAT is related to communication with Live servers. It can be solved in different ways:

- Switching off the router for 30 secs;

- Opening the
ports on the router;

- Setting a static IP on the console (system settings->network->advanced setting->IP settings->Manual);

- Delete alternate MAC Address and restart the console (system settings->network->advanced settings->alternate MAC address->Clear).
Click to expand...

I’ve had a similar problem, in that since yesterday I cannot sign into my Xbox correctly. My NAT type is showing as unavailable. I believe it is actually an issue with my isp Optus. There appears to be quite a few hit on the net with similar issues and predominately
Optus as the ISP. NOt sure if you are in Australia or not, but potentially it is isp related and nothing to do with your Xbox or Xbox live.

DominumStige

Hi!

Usually deleting the cache solves this problem. Press and hold the power button for 10 secs and try again. NAT is related to communication with Live servers. It can be solved in different ways:

- Switching off the router for 30 secs;

- Opening the
ports on the router;

- Setting a static IP on the console (system settings->network->advanced setting->IP settings->Manual);

- Delete alternate MAC Address and restart the console (system settings->network->advanced settings->alternate MAC address->Clear).

ManticThree24

Hi!

Usually deleting the cache solves this problem. Press and hold the power button for 10 secs and try again. NAT is related to communication with Live servers. It can be solved in different ways:

- Switching off the router for 30 secs;

- Opening the
ports on the router;

- Setting a static IP on the console (system settings->network->advanced setting->IP settings->Manual);

- Delete alternate MAC Address and restart the console (system settings->network->advanced settings->alternate MAC address->Clear).

I’ve had a similar problem, in that since yesterday I cannot sign into my Xbox correctly. My NAT type is showing as unavailable. I believe it is actually an issue with my isp Optus. There appears to be quite a few hit on the net with similar issues and predominately
Optus as the ISP. NOt sure if you are in Australia or not, but potentially it is isp related and nothing to do with your Xbox or Xbox live.

Tezzarrific

some games have to update and replace a lot of files, it does not take extra space once completed, also if you cancel an update it then has to download the entire game again as it cannot verify the files.

nicolettehoward

I signed my son up for Fornite Crew on Xbox, but now want to cancel. We have tried for two weeks to cancel. He does not have his own Microsoft account. He has a child account under my Microsoft account. When I go into my account, the subscription is not there for me to cancel. When I go into his child account, it does not show there either nor on the Xbox site but it does show in his Fortnite profile that Fortnite Crew subscription is active. I tried the Microsoft web page but there is NO way to cancel. I also cannot cancel on Epic Games. I hope someone can help me as I keep on getting the Virtual Agent and no call back or assistance from a living person.

Did you ever resolve this. I am having the same problem

Farscape247

cancelling gamepass games and windows games updates on windows acts like it does on console, it will remove the entire game as it cannot verify the files that have partially been updated, it does not work like all the other launchers. you basically have to reinstall the entire game again. yes it is a royal pain but there is an update coming sometime next year to resolve this problem.

Fortnite update does not complete and cannot be cancelled