Fortnite turning the Xbox off

hi, I bought a brand new Xbox one one s for my sons birthday (20th April) we downloaded fortnite and it just will not work! The loading bar gets to the end and the Xbox will simply turn off!!

I have tried literally every troubleshooting option suggested by Xbox support and what I have seen on YouTube work for other people.

The annoying thing is my daughter is playing happily away in the next room.

Roblox and minecraft work fine and they are both downloaded versions too so I’m conflicted as to if it’s the game or the Xbox?

Please help

Frustrated mum

:)

 

My fortnite always closes after clicking on it every time

every time I click on fortnite, the game immediately closes and I can’t get back on. I have tried everything such as reinstalling the game, turning my Xbox off and on, signing into different accounts and changing my home Xbox. This is really frustrating
as it is the only game I play on Xbox

 

Xbox freezing Then shutting off

My Xbox is freezing then buzzing then crashing and turning the Xbox off when playing the new black ops 4 beta I’ve had this trouble with a Witcher 3 in the past just not this regularly. I have played Skyrim and fortnite with no issue in the past
and tried restarting the Xbox and also unplugging and restarting

 

Hello. Have you tried uninstalling fortnite, hard reset the xbox then install fortnite?

 

hiya yes, tried that.

My son went to his dads yesterday and was able to play it on that and he can log in on my daughters Xbox they’re both older versions of Xbox one not the S really annoyed now that I’ve just paid £230 and it’s not working

 

I am having the same exact issue. I have been on the phone for hours troubleshooting and nothing will work. Fortnite will launch begin to load then freeze and bring me back to the xbox home screen. I even went as far as to buy a different hard drive to download
it on... still did not work. I have restarted me xbox, reset it, deactivated my account and nothing has helped.