fortnite stuck on "creating account"

CutoverUncle46 · Jun 4, 2018

I have played on the xbox under one account. I tried to play under another account and accidentally hit the "create account" button. Now fortnite just hangs with a "creating account" splash screen no matter what account I try it under. I have rebooted a
couple times but every time I start fortnite it show the stupid creating account screen and never goes any furher.

:)

Darkwolfecze · Jun 4, 2018

Still no cross platform parties in Fortnite after changing Microsoft account from child to adult

Try creating new account, as an adult account and try to play Fortnite. If this setting appears.

Also there is possibility that it is not available on Xbox One.

If so, try contact also MS support. If this setting is available.

XBF George L · Jun 4, 2018

Gioco Fortnite sull'x box one (Translation- I play Fortnite on the Xbox One)

Hello Francesco!

Is it only Fortnite that is creating these sounds and causing the console to freeze?

Please clarify the symptoms produced when you try to load Fortnite.

Post a reply with a little more information about what the issue is to best assist you.

You may want to try uninstalling and reinstalling the game if it is just Fortnite that is creating the issue

I look forward to hearing your response

Thanks for reaching out

CutoverUncle46 · Jun 4, 2018

For any one who has the dame problem: I uninstalled and re-installed. Had to download the whole 15G again but it worked.

michaelbaldwin1 · Oct 21, 2018

For any one who has the dame problem: I uninstalled and re-installed. Had to download the whole 15G again but it worked.
Click to expand...

I did this still same problem

XBF Lance J · Nov 2, 2018

Hey Michael,

If you haven’t already, please go ahead and make a new thread detailing your issue and any troubleshooting steps (if any) you’ve tried so far. That way we can tailor our support specifically to you!

XBF Lance J

Hey Michael,

If you haven’t already, please go ahead and make a new thread detailing your issue and any troubleshooting steps (if any) you’ve tried so far. That way we can tailor our support specifically to you!

michaelbaldwin1

For any one who has the dame problem: I uninstalled and re-installed. Had to download the whole 15G again but it worked.

I did this still same problem

CutoverUncle46

For any one who has the dame problem: I uninstalled and re-installed. Had to download the whole 15G again but it worked.

wi7bit

It seems that even though this random account is created and you haven't created an Epic account yet, go and create one and link the 'old' gamer-tag to it. This apparently transfers all the purchases from the random account to the newly created one. Then
remove the old link and just add the new one and all the purchases should still be available.

Details on linking an account can be found here:

https://www.epicgames.com/fortnite/en-US/news/fortnite-cross-platform-on-xbox-one

Details on a reddit thread I found:

https://www.reddit.com/r/FORTnITE/comments/abbuuy/can_i_transfer_epic_games_account/

Good luck!

RinnyPinny

Check the email you used to create your fortnite account. There is a possibility that someone could've changed the email and password of your fortnite account and epicgames should send you a confirmation email or last case scenario contact customer support.

fortnite stuck on "creating account"