Fortnite signin not working

Hi Laggy Boii



Greetings!



Thank you for posting in Microsoft Community



I do understand the urgency of you wanting to find other ways for this issue of yours in regards with your sign-in credentials. We are very glad to find some of the best possible options and troubleshooting's that we can provide for you.

First and foremost. We would like to confirm if you have already linked your Xbox Live account with your Epic Games account. If not, please follow the steps below to link your accounts:



1. Go to the Epic Games website

• click on the "Sign In" button located at the top right corner of the page.
  

2. Select the Xbox Live option

• enter your Xbox Live credentials.
  

3. Follow the prompts to link your Xbox Live account with your Epic Games account.



Once your accounts are linked, you should be able to sign in to the Fortnite website using your Xbox Live account without any issues.



If you have already linked your accounts and are still experiencing the issue, please try clearing your browser cache and cookies. This can give other options on sign-in issues. Here's how to do it:



1. Open your browser and click on the three dots located at the top right corner of the page.

2. Select "Settings" from the drop-down menu.

3. Scroll down and click on "Privacy and security".

4. Under "Clear browsing data", click on "Choose what to clear".

5. Select "Cookies and other site data" and "Cached images and files".

6. Click on "Clear data".



After clearing your browser cache and cookies, try signing in to the Fortnite website again using your Xbox Live account.



In addition, if this will still reoccur. You can try to use a different browser that you can use or do all of these using a New InPrivate Window on your specific browser so that there are no credentials that will be auto signed in.

Thank you for reaching out and sharing your issue. I hope all of this information's are helpful. We look forward on your response.

Regards,



Microsoft Community Moderator

Hi Laggy Boii



We have not heard anything from you in the last 72 hours. Please do not hesitate to create a new thread if you have new concerns. We hope that the issue you reported to us has been resolved. We personally understand that finding time to work on this matter can be little difficult to manage. Thus, we would like to let you know how much we appreciate your patience and most importantly the time you've dedicated to getting a resolution for this issue of yours.



Please create a new topic to discuss these concerns by clicking on this link: Create a new question or start a discussion (microsoft.com)



Regards,



Microsoft Community Moderator

I still think that the Auto Sign in is turned on. Can you try this and let me know if this works?

support.xbox.com/.../change-signin-preferences

Having the same issue as everyone else. I tried the signout/signin method and works like a charm.

Hi there,

Would you be able to provide us with any error messages or numbers that are coming up, we would be happy to assist but need a little more detail 😀