fortnite says I don't have live

Hello ALFIELAD

Thank you for reaching out to us today. If your account has a paid for subscription for Xbox Live but it's saying you need the subscription, then your console may just need a full reboot. Try a hard reset by holding down the power button on the Xbox for
10 seconds and then power cycle it by unplugging the power supply from the Xbox for a few minutes. If that doesn't work, try going to Xbox Support to contact one of our
support agents so that we can troubleshoot your Gold subscription from our end. Let us know if that works!

Hi there!

I'm sorry to hear there's an issues signing into Fortnite. Do you have the
Xbox Gold Subscription? Are you playing on Xbox One or Windows 10?

Let us know.

Hi Lxtt00,

When you are able to let's try a full power cycle with all the steps in our
power cycle guide. After that please let us know if you still see that messaging when trying to play online.

Thank you.

Hi Haszed,

Sorry to hear about any frustration this may have caused. Unfortunately, we're unable to assist with Xbox Live Gold and billing issues here on the public facing forums. You will need to speak directly with phone
or chat support for further assistance.



If you have any additional Xbox related questions, please do not hesitate to ask us! We're here to help.

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Xbox Forums Staff



Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky HERE for the best info.

Hey there MonokumaSoldier!

Sorry to hear you're having troubles with your Xbox Live Gold subscription. If you're still having issues, let's get you in contact with
Phone/Chat support for assistance. Keep us in the loop