Fortnite not launching

Sparkzz Teq · Dec 4, 2020

When i load up fortnite after the update it loads for about like ten seconds and then it crashes and goes back to the xbox home screen, i have restarted fortnite like 20 times and i restarted my xbox like 10 times and reinstalled 4 times and hard restarted
4 times, what do i do.

:)

GOALsmasher08

You may need to uninstall the game and then power cycle the console by holding down the power button for 5 seconds.

The console should restart after that and then try reinstalling the game to see if that fixes your issue.

GOALsmasher08

You may need to uninstall the game and then power cycle the console by holding down the power button for 5 seconds.

The console should restart after that and then try reinstalling the game to see if that fixes your issue.

thanks Geth, will try that ... will all my progress and skins I bought with V bucks be saved?

Geth

You may need to uninstall the game and then power cycle the console by holding down the power button for 5 seconds.

The console should restart after that and then try reinstalling the game to see if that fixes your issue.

XBF Zineb F

Hello there @Sparkzz Teq, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support. I am sorry to know about the game situation; However, we have multiple detailed troubleshooting steps for this matter on the official Xbox website to help you take care of it. Before going through the
troubleshooting steps mentioned on the link I was referring to, I would like you to go through the following steps to clear your Mac address and perform a quick power cycle:

Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

After going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 2 to 3 minutes, re-plug them back again, then restart your
console.

In case the issue still persists after the previous steps have been performed, here is the official link to all the troubleshooting steps that can help sort this out. Please consider checking the link below, and I hope this helps
you out.

The link: https://support.xbox.com/en-SG/help/games-apps/troubleshooting/game-issues-solution

Another thing you should check is your NAT type. I would like you to check your NAT type if open because that could sometimes interfere. to check for the NAT type you can follow the steps below:

Settings > Network Settings > NAT type => It should be open.

If the NAT type is not open, you will need to open some ports with your internet provider. These ports must be open for Xbox Live to work: Port 88 (UDP) Port 3074 (UDP and TCP) Port 53 (UDP and TCP) Port 80 (TCP) Port 500 (UDP)
Port 3544 (UDP) Port 4500 (UDP).

Kind Regards

Stay safe, and happy gaming!

thebigrussian37

Same problem with fortnite, digital app or game will refuse to launch

Fortnite not launching