Fortnite no audio Xbox One S

Hi Tedrix,

Thanks for your post. If Fortnite is not playing sound in the game, and you've already attempted reinstallation, try a

Soft Factory Reset. This should completely refresh your console's operating system while keeping your games and applications installed. Before performing the reset be sure you can sign into your Microsoft account for your GamerTag (email & password, and
when attempting the reset- select the "Reset and keep my games & apps" option so you do not lose content when the console resets.

I hope this helps.

Hello Fredrik!

Thank you for bringing this inquiry to our attention. The EON bundle Xbox One S is an Xbox One S stand alone bundle you can find here:

Xbox One S Fortnite Bundle (1TB) . The promotion does not apply to all Xbox One S consoles just the Fortnite bundle.

Hope this helps!

Hi there! This is Virginia O.

I understand that you are experiencing issues with the sounds of your game Fortnite.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Please check Fortnite Audio Settings. Open Fortnite and go to Settings > Audio.

Make srue all volume settings (Master Volume, Music, Sound Effects, etc.) are turned up. Verify that the correct audio output device is selected.

And then disable sound visualization. In Fortnite's audio settings, disable the "Sound Visualization" option, as it can sometimes interfere with audio output.

Next is to update Xbox firmware. Kindly make sure that your Xbox Series S is running the latest system update. Go to Settings > System > Updates to check for updates.

Then check audio output settings. On your Xbox, go to Settings > General > Volume & Audio Output.Please ensure that the correct audio format is selected for your headset or speakers.

If the issue persist after performing the troubleshooting steps, kindly uninstall and reinstall Fortnite to delete the corrupted files from the game.

Thank you for your cooperation.

Hey there!

When you purchase the Xbox One S Fortnite Bundle it should come with a code for the Eon Cosmetics set and a code for the 2,000 V-bucks. You can find everything that the bundle includes through the Xbox website.

Xbox One S Fortnite Bundle (1TB)

I hope this helps.

Hi AmelkaMagdalena,

Thanks for getting back to us. Now, the Eon bundle comes only with the purchase of the

Xbox One S Fortnite Bundle. If you purchased your Xbox One S before this bundle came out you wouldn't be receiving the Fortine Eon package.

Hope this info helps.