fortnite mobile sign in problem

Hello, I'm Ahmed!

I understand you're having trouble signing in with the correct Xbox account, especially since it's linked to an old email you no longer have access to. Let’s walk through some steps that might help:

1. Sign Out of the Current Account:
   
   • On your device, go to Settings > iCloud and sign out if possible.
     
   • Then try signing in with the Microsoft/Xbox account you want to use.
     
2. Use a Different Microsoft Account:
   
   • Visit Microsoft Account | Home in a brand-new browser and turn into a default browser for the time being.
     
   • Sign in with the correct account there first.
     
   • Then go back to the Xbox app or console and try again.
     

I hope that answer your question and resolve the issue and if the issue still persists then let us know.

Hi there.

You can use your mobile phone / laptop and sign into you epic account
here and redeem your card into your account.

Hello, Pigeon my name is oskayra I am an independent advisor and player like you I hope I can help solve your problem today

Yes, there is a way to turn off the Fortnite mobile controls when using Xbox cloud gaming. Here are the steps on how to do it:

Open the Fortnite game on your device.

Tap the controller icon in the upper-left corner of your screen (next to the Xbox button ).

Make sure the "Xbox Touch Controls" option is selected.

Tap the "Mobile GUI" button in the lower-right corner of your screen.

Select "Hide Mobile GUI" from the menu.

This will hide the Fortnite mobile controls and only leave the Xbox touch controls visible. You can now play Fortnite with the Xbox touch controls without having the mobile controls overlapping.

Thank you very much for your patience and understanding! If you need anything else, do not hesitate to contact us again.

Linking is disabled now in fortnite and my account is not linked on mobile

Have you tried to use a different network connection such as a mobile hotspot in installing Fortnite?