Fortnite - Missing purchase

Rids82 · Jul 14, 2018

I have just brought 1000 v bucks through my account but they aren’t showing on my game??

In the game It’s saying no available offers

Since I’ve done the recent update I am also no longer able to invite friends to the game??

:)

midgetkiller666 · Jul 14, 2018

Fortnite purchases

Hi there, !

We wouldn't have any direct influence on Fortnite accounts from here, I'm afraid - you'll need to work with Epic support directly for that.

To clarify, have you reached out to them via
their support page?
Click to expand...

I’ve sent them 2 different emails and still have not heard from them

midgetkiller666 · Jul 14, 2018

Fortnite purchases

I purchased over $50 on the game and the Fortnite account that was linked to my Xbox was incorrect so I fixed it and right after it logged me out and made me restart my Fortnite and lost all my purchases. I tried to reach out to Fortnite and have not got
a response back from them what should I do?

Email: [Mod Removed]

RomkaZzz · Jul 14, 2018

Hello! Check webpage account.microsoft.co in Purchase history to be sure you have it. Try first redownload profile. Remove it from console, restart it, turn on and sign back again. Go to Games and App, choose a game and press menu button on controller. Manage
a game and check Ready to install section.

onyxishere · Nov 2, 2018

If the item has not shown up in game within 24 hours please give phone support a call. The number for North America is 1-800-469-9269

onyxishere

If the item has not shown up in game within 24 hours please give phone support a call. The number for North America is 1-800-469-9269

RomkaZzz

Hello! Check webpage account.microsoft.co in Purchase history to be sure you have it. Try first redownload profile. Remove it from console, restart it, turn on and sign back again. Go to Games and App, choose a game and press menu button on controller. Manage
a game and check Ready to install section.

Peter R Fleming

Fortnite and all purchases in Fortnite are currently offline. Please be assured that your previous purchases and owned content are secure during the #FortniteBlackout. For any other Fortnite questions, please visit help.epicgames.com.

XBF Crystal P

Hi there JONI MAPSTV,

Thanks for reaching out here in Xbox Forums. I understand there is an issue with a recent purchase for the Xbox One Fortnite bundle.

If you purchased the bundle and missing content, we recommend to
contact Customer Support
for further assistance.

Give this a try and let us know the results.

XBF Chris J

Hello Noah,

Fortnite and all purchases in Fortnite are currently offline. Please be assured that your previous purchases and owned content are secure during the FortniteBlackout. For any other Fortnite questions, please visit
help.epicgames.com.

Thank you

Fortnite - Missing purchase