Fortnite me ha quitado mis pavos (Fortnite took my V-bucks)

Discus and support Fortnite me ha quitado mis pavos (Fortnite took my V-bucks) in XBoX Games and Apps to solve the problem; Hola, hace unas horas, me he metido a fortnite y al iniciar sesion, ponia que una transaccion se habia completado y que 1000 pavos que habia comprado... Discussion in 'XBoX Games and Apps' started by iiLuckyWolf, Sep 21, 2019.

  1. iiLuckyWolf
    iiLuckyWolf Guest

    Fortnite me ha quitado mis pavos (Fortnite took my V-bucks)


    Hola, hace unas horas, me he metido a fortnite y al iniciar sesion, ponia que una transaccion se habia completado y que 1000 pavos que habia comprado hace unas semanas se me habian restado de mi cuenta, ya he contactado con ellos y me han dicho que hay un
    problema pero que solo xbox me puede ayudar en eso, espero alguna respuesta

    Gracias!

    [Translation]

    Hello, a few hours ago, I got into Fortnite and when I started sessions, I was saying that a transaction had been completed and that 1000 bucks That I had bought a few weeks ago had been subtracted from my account, I have already contacted them and they
    have told me that there is a problem but that only x box can help me in that, I hope some answer

    Thank you!

    :)
     
    iiLuckyWolf, Sep 21, 2019
    #1
  2. DanMen334 Win User

    Fortnite me ha quitado mis pavos (Fortnite took my V-bucks)

    checa en mis pagos y facuracion desde pc en tu cuenta de microsoft para que veas en que se realizo el cargo, aunque debería ser epic quien te resuelva, ya que fue en su tienda donde se hizo el cargo, seria buena idea que pusieras una clave de paso para evitar
    que desde tu cuenta se hagan cargos sin autorización.

    [Translation]

    check on my payments and facuration from pc in your microsoft account so that you see that the charge is done, although it should be epic who solves you, since it was in his store where the charge was made, it would be a good idea that you put a passkey
    to prevent it from your account charges are made without authorization.
  3. XBF Brad A Win User

    Fortnite me ha quitado mis pavos (Fortnite took my V-bucks)

    Hi Wolf,

    As the question has been answered, I will go ahead and lock this thread as to prevent repetitive answers. Feel free to come back anytime if you have a question or issue.

    Thanks,

    Brad
  4. XBF Erick C Win User

    Fortnite me ha quitado mis pavos (Fortnite took my V-bucks)

    Hey there iiLuckyWolf,

    Thank you for reaching out to the forums, when you completed the purchase a few weeks ago were the Vbucks added to your account or did you never see them? If anybody else plays Fortnite on your account is is possible the vbucks may have been used as well.

    Take a look at your accounts
    Purchase History
    as well and confirm that the purchase is completed, if the purchase has gone through but you do not have your v-bucks then you will need to reach out to Epic Games for further assistance.
  5. iiLuckyWolf Win User

    Fortnite me ha quitado mis pavos (Fortnite took my V-bucks)

    Ok lo hare y vere que se hace, gracias!

    [Translation - Ok I will and see what is done, thanks!]
  6. iiLuckyWolf Win User

    Fortnite me ha quitado mis pavos (Fortnite took my V-bucks)


    [​IMG]

    hola y gracias, he revisado y si al parecer un pago de ya hace unos meses ha entrado en conflicto y desconozco el porque, porque cuando los compre no hubo problema alguno hasta los gaste, que puedo hacer?

    [Translation - Hello and thanks, I have reviewed and if it seems that a payment of a few months ago has entered into conflict and I do not know why, because when I bought them there was no problem until I spent them, what can I do?]
Thema:

Fortnite me ha quitado mis pavos (Fortnite took my V-bucks)

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