Fortnite lost my DLC

ansonGaige · Sep 29, 2020

Hello, so today I unlinked my xbox account with my main epic games account and linked to my new epic games account I lost all my skins I'm aware that it would happen because I bought all of the bucks and skin on playstation other then the save the world
bundle pack for the medal team leader and I also bought the serpent pack I tried to rebuy it because I lost both of them and it says I already have it bought so why don't I have it in my locker or save the world?

:)

GMS1stLDYCannon

Ok you either need to link the accounts back correctly. IT should also give an option to refresh/restore what you have brought.

Mark_Harris_050

Hi,

Had a callback from Microsoft support who advised it's a Epic Games issue to resolve. Contacted Epic Games support who confirmed that if your Epic games account is associated with the Xbox after Fortnite was downloaded and played that the DLC is "lost" as its associated to a null account with no email. Epic Games customer support checked my entitlement and re-applied the DLC. This was in two parts first for the skins etc. and second for the V-bucks,

WPAK

Web translation:

hello i lost all my skin objects ect on fortnite how to get them back

hello i lost all my skin objects ect on fortnite how to recover

Response:

Hi there,

please double check if you unlinked the epic account, if you have done so you'll need to relink it again.

See this link for a similar situation:
https://www.epicgames.com/fortnite/forums/bug-reports/battle-royale-aa/258560-3-4-0-lost-all-skins-and-all-progressFor any further support regarding to fortnite skins etc. it's best to post that issue on the fortnite forums via that same link,
since skins etc is linked to the epic account and not the Xbox Live Account itself.

LimarisRosado

I just entered in my fortnite account and lost mu v-bucks and my raptor skin

LimarisRosado

I just entered in my fortnite account and lost mu v-bucks and my raptor skin

Fortnite lost my DLC