fortnite login error

KaelenNaidoo · Apr 7, 2020

i am unable to go into fortnite, the game launches and loads up but when i try to sign in it says, "unable to sign in to account for xbox live", i tried factory resetting the console, uninstalling and reinstalling the game, removing my account and readding
it but noting works,i am able to play other games online like COD and rocket league just fine, other profiles on the same xbox are able to login and play fortnite. my internet connection is fine and epic says that everything seems good on their end.

:)

Rodrigo Oliver

Hi Dan, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

When you said resrtar, did you mean factory reset?

If you didn't, please, reset your console.

You can follow these steps:

Press the Xbox button to open the guide.

Select Profile & system > Settings > System > Console info.

Select Reset console.

Select Reset and keep my games & apps.

For more information: https://support.xbox.com/help/hardware-network/console/reset-console-to-factory-defaults

Let me know if it works!

xXRachieeXx1993

Hello,

Try reaching out to the Xbox Support team, and they will be able to establish if anything is wrong with your xbox live account. Alternatively, contact Epic games and see if they can unlink your xbox and epic account and then attempt relinking it.

-Rachiee

NiazZomorodian

Hi. Trying to login to Fortnite on ipad. Error message "problem processing the credentials from the external login system. Pls contact support". Anyone know how to resolve?

Thank you

Stinky Monkey

Hello!

as far as I know the Xbox is connected to the account on my console. I’m trying to login on my phone through the fortnite website, with my Xbox/microsoft account and it keeps saying error.

Wyat Wyatt

When I go to play fortnite it goes to the login screen then it goes to another screen it goes back to the login screen

fortnite login error