Fortnite issues

This article might help with issues regarding fortnite https://www.windowscentral.com/fortnite-xbox-one-players-facing-mouse-and-keyboard-lag-issues

This article might help with issues regarding fortnite https://www.windowscentral.com/fortnite-xbox-one-players-facing-mouse-and-keyboard-lag-issues

Hi Quebec, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

We can only link one Microsoft Account to one Epic Account.

We can't check this on the Xbox platform, it is done on the Epic webpage.

Please, enter Epic website: epicgames.com/account/connected

Go to Your Name > Account > Connections > Accounts

If you still can't link your Microsoft account, you will need to open a support ticket with Epic support.

https://www.epicgames.com/help/contact-us

I hope this helps.

Hello @Saif_304, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support!

I would like you to go through the following steps to clear the Mac address and then perform a quick power cycle on your console:

Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

After going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 2 to 3 minutes, re-plug them back again, then restart your console.

In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox:

Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

I wish you a lovely day, and I hope this helps you out! All the best!

Kind Regards

Stay safe, and happy gaming!

You’re welcome. Please stay healthy and safe.