Fortnite is Freezing a lot

Thanks, here is a short video of what is exactly happening . This is after the soft restart and reinstalling the game steps .

https://youtube.com/shorts/wq5aMFbRrbQ?feature=share

You can also try doing the factory reset and reset your tv settings.

Hi! My name is Pam. I'm an Independent Advisor and I'll be glad to help you today.

I'm sorry to hear that. Here are the steps that you can try for your concern.

Solution 1. Power cycle your console

Please Turn off console > (press and hold power button for 10 seconds) unplug everything from the console > wait for 2 minutes and plug everything back > Turn On the console.

Solution 2. If it's the only game you are having issues with, try reinstalling the game.

Solution 3. Try to do a soft factory reset without removing any games and apps.

Press the Xbox button to open the guide.

Select Settings > System > Console info > reset then keep my games and apps.

NOTE: This will delete the profiles on your account, make sure that you remember the email and password to your account.

I hope this helps. Feel free to ask back any questions and keep me posted.

no but on Fortnite it will freeze, go back to start then freeze when loading. it will also freeze at the home screen.

fortnite keeps freezing and crashing