Fortnight Chat - Headset Issues

I suggest that you Power Cycle the console and reset the internet connection to see if that improves the function.

https://beta.support.xbox.com/help/hardware-network/power/restart-or-power-cycle-console

Hello Puttejo,

Thank you for bringing this issue to our attention. We need a few more details to ensure we provide the correct solution. Are you using a chat headset, stereo headset or third party headset? Are you able to hear other players while using the headset? Are
you using Xbox Live party chat or the Fortnite in-game chat? If the headset is a chat headset, we recommend utilizing the article entitled

Xbox One Chat Headset troubleshooting in order to resolve the issue. Be sure to let us know the results!

[quote user="Stoyvensen"]

[quote user="Sword StyIe"]All he needs to do is hold down the power button until the console shuts down completely.[/quote]



I know but when you tell people that sometimes they just turn it off and its actually still in standby. Unplugging it ensures that he has done a complete power cycle.







[quote user="Tipso Burglar"]

By the way... is there an actual proper way to "Completely" shut it down? Ive done it before but often other times ive hold the button down... it will restart...

[/quote]

Yes, press and hold the power button on the console itself. When the white light turns off. Keep your finger there for another 2 or 3 seconds to make sure its completely powered down. When it powers back on, if you get the green Xbox One screen then you
know you've completely powered it down correctly.





[/quote]

Good advice. Another good indicator you have done it correctly is to look at the power brick. If it turns yellow you were successful

I plugged my Kinect back in today to see if it would work and its still the same situation. I can only hear the voice chat through the headset with the Kinect unplugged. Am I missing something? Kinect setting "use Kinect for mic" is off.

I've un plugged the Kinect and it works now, I've yet to plug it in. ONE thing ive noticed long before this is that in the Kinect settings... where it says "What does the Kinect see?" ive noticed 4-5 spots (pixels?) that would be white druing the thermal
body image or whatever and a few spots on the 'night' vision... anyone notice that?