Forgotten my passcode and passcode question, how can I change them?

You would need to contact support and they can help you reset it. 1-800-4my-xbox if you're in the US/Canada or
http://support.xbox.com/contact-us

Thank you ever so much dearest.

You would need to contact support and they can help you reset it. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us

Hi there,

if you have forgotten the family passcode (and security question). The only thing that can be done to reset it, is contacting Xbox Support.

You can do this via
support.xbox.com/contact-us and select the request callback option.

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@brandiesel1: The solution you specified is used when somebody has forgotten the xbox live passcode, that solution doens't work for the family passcode.

Hi Rad,

Thanks for coming to the forums with your issue. Sorry for the issue with the forgotten passcode. We recommend to follow the

guide to reset the passcode. This will allow you to change it or delete it completely.

Let us know how it turns out.

Brad

Hi FamilyTrack5450,

I'm sorry you lost your passcode. Please let us know if it is the profile passcode or the family passcode.

If you've forgotten your Xbox Live gamertag's passcode you just delete and redownload your profile. This will clear the profile of any passcode. Now, if you've forgotten your XBOX 360's Family passcode then you need to contact phone support, there's absolutely
no way to reset it manually by yourself without speaking with phone support. Worst case scenario is that you will have to "Reset to Factory Defaults" to clear the forgotten Family Passcode.

Good Luck to you!

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