Forgot to cancel subscribtion from xbox music and video and stuff

So i got this 1 month free trial just to see whats it like and i didnt know i was going to get charged every month and then i checked my billing things and it said paid $10 and is there any way i can get my money back i am 13 and i never used it when it
Automatically renewed please help

:)

 

Gold subcribe

Hi,

I really have a problem now and i dont know how to fix it.

I bought me on the Black Friday the Xbox Gold and because i bought it an another time in Summer 2016 i thought its not an subscribtion.I live in Germany and the Sale was 1 Euro for 1 Month Xbox Gold. I bought it and didn´t know it was a Subscribtion, nothing
an the Ad was about a Subscribtion. Now its 2.1.18 and my Gold was expired and now it wants 5,87 from me for another Month. I dont have the Money to pay that.I can´t cancel this subscribtion now because of the Money he wants from me.

Nobody told me that i bougth a subscribtion neither the Ad or the bought note.

I just wanted 1 Month Gold not a whole Subscribtion.

I need help please

 

Where is my 100 gb for onedrive for my groove music pass subscription?

On this webstage: https://www.microsoft.com/en-us/groove/onedrive

It clearly stands that when you start a subscribtion to groove Music pass you will also recive and extra 100 gb for onedriv to store Music.

I have a subsribtion but I do not have that extra 100 gb. I did have it for a very short time thou, but then it just vanished for some reason. I have tried cancel my subscribtion and then start it again, but nothing.

Please help me clear this out.

I did not know where to put this post, not easy to navigate on these support forums.

 

Sorry to hear it. However, it does specifically state that when you use a trial membership for Xbox Music that it will be automatically renewed unless the renewal is turned off. You can turn off the auto renewal on the console by going to Settings>Accounts>Memberships.

Refunds are not usually offered for situations like this.