Forgot family password and reset problem

Sorry to hear it. Unfortunately we cannot help you here, you'll need to call phone support as only they can help with the reset.

If you live in North America dial 1-800-469-9269

Also, you should never post console information on the forums. I have forwarded your post to the mods so they can remove it for you.

Many people have asked how they can reset the family timer settings and/or the passcode on their Xbox 360 console. I have the answer! No cheap tricks! Reset all passcodes and security questions with this code:

1. On the 360 dashboard, scroll over to the "System" tab.

2. On the System tab, click "Console Settings".

3. Scroll down in console settings and click "System Info".

4. When the system info box comes up type in this sequence:

LT RT X Y LB RB Y "Left Stick in" (press it in) Y Y

A box should come up and say, "Would you like to reset the console to the factory defaults?"

Click Reset and you're done!

If this doesn't work, and that's highly unlikely, call Microsoft at 1-800-4MY-XBOX (U.S.). Provide them with your registration info and they will tell you how to reset the console.

Many people have asked how they can reset the family timer settings and/or the passcode on their Xbox 360 console. I have the answer! No cheap tricks! Reset all passcodes and security questions with this code:

1. On the 360 dashboard, scroll over to the "System" tab.

2. On the System tab, click "Console Settings".

3. Scroll down in console settings and click "System Info".

4. When the system info box comes up type in this sequence:

LT RT X Y LB RB Y "Left Stick in" (press it in) Y Y

A box should come up and say, "Would you like to reset the console to the factory defaults?"

Click Reset and you're done!

If this doesn't work, and that's highly unlikely, call Microsoft at 1-800-4MY-XBOX (U.S.). Provide them with your registration info and they will tell you how to reset the console.

Nice Cheapp trick , don't work cuz

You need to put in the wrong code, and then you will see an area to reset it.

I did have that problem until I reset my password through the "forgot password" thing. Now having no problems logging in.