forgot family passcord

Goldie Lewis · Jul 30, 2017

i forgot my family passcode and now I can't play any of the games I wan't to play and I heard that there was a code to take it off can you please help me.

:)

SociableRacer60 · Jul 30, 2017

famely

hi I forgot password to the family and forgot secret question

AirierData44397 · Jul 30, 2017

forgot family password

hi i need help resetting family password its an e console dashboard 2.0.17502.0 please

Smwutches · Jul 30, 2017

You'll need to contact support and they can help you reset it. 1-800-4my-xbox if you're in the US/Canada or Contact Us | Xbox Support

Smwutches

You'll need to contact support and they can help you reset it. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us

onyxishere

This thread is almost 3 years old. In the future it would be better to create a new thread instead of bumping older ones.

In the meantime call 1-800-469-9269 if you live in North America or click the link posted above for further assistance resetting the code.

Mad Cow Dizease

Go ahead and contact Xbox Support by phone/chat and they'll help you reset it:
support.xbox.com/contact-us

VisageOfAnAngel

Hi there RAZORB4CKZ,

From my understanding the profile that set the passcode must be deleted and re-downloaded to clear it from the system. Obviously you have no way of downloading an account you do not own. Sadly this is one of the drawbacks from the second-hand market and
I'm unsure of if Microsoft can do anything to help you.

You need to re-download the profile that set the passcode, this is a precautionary system in case the console is stolen or a minor is trying to circumvent the passcode.

Best thing you can do is use the support chat app or phone them up and let them know. If the previous owner did not register the console they might be able to help you.

DIPDIP0TAT0CH1P

You need to put in the wrong code, and then you will see an area to reset it.

forgot family passcord