Forcing 12 month xbox live to 4 month game pass ultimate

I bought a 12 month card and it forced me to convert it to 4 months of ultimate game pass which is not what I wanted

No. If you pay in full 12 months of Game Pass ultimate, you'll get 12 months of Game Pass Ultimate. You'll only get 4 months if you buy 12 months of Gold or standard Game Pass and add that to Ultimate.

When did you get the Live Gold 12 month thing? Did you have an Ultimate Game Pass subscription active at that time? I ask as it would have converted 12 months Live Gold into 4 months of Ultimate Game Pass

https://www.xbox.com/en-GB/xbox-game-pass?xr=shellnav

"After you join Xbox Game Pass Ultimate, you can continue to redeem Xbox Live Gold and Xbox Game Pass codes. These codes will automatically convert to Xbox Game Pass Ultimate based on the following conversion table. Conversion ratio subject to change.

[table][tr]Token says…You get…[/tr][tr]1 month of Gold[td]20 days of Ultimate[/td][/tr][tr]3 months of Gold[td]50 days of Ultimate (1+ month)[/td][/tr][tr]6 months of Gold[td]79 days of Ultimate (2+ months)[/td][/tr][tr]12 months of Gold[td]4 months of Ultimate[/td][/tr][tr]24 months of Gold[td]8 months of Ultimate[/td][/tr][tr]1 month of Xbox Game Pass (Console Games)[td]20 days of Ultimate[/td][/tr][tr]3 months of Xbox Game Pass (Console Games)[td]2 months of Ultimate[/td][/tr][tr]6 months of Xbox Game Pass (Console Games)[td]4 months of Ultimate[/td][/tr][tr]12 months of Xbox Game Pass (Console Games)[td]5 months of Ultimate[/td][/tr][tr]24 months of Xbox Game Pass (Console Games)[td]10 months of Ultimate[/td][/tr][tr]1 month of Xbox Game Pass PC Games[td]20 days of Ultimate[/td][/tr][/table]

It means that the time you got left on those suscriptions will be automatically converted to Ultimate Areeb.

Here is the convertion ratio:

1 month of Gold = 20 days of Ultimate

3 months of Gold 50 = days of Ultimate (1+ month)

6 months of Gold 79 = days of Ultimate (2+ months)

12 months of Gold 4= months of Ultimate

24 months of Gold 8= months of Ultimate

1 month of Xbox Game Pass (Console Games)= 20 days of Ultimate

3 months of Xbox Game Pass (Console Games)= 2 months of Ultimate

6 months of Xbox Game Pass (Console Games)= 4 months of Ultimate

12 months of Xbox Game Pass (Console Games)= 5 months of Ultimate

24 months of Xbox Game Pass (Console Games)= 10 months of Ultimate

The Xbox Game pass ultimate has Gold with it but if you put in a 12 month code for gold at the end of January it should have converted the 12 month pass

Here is the conversion chart

[table][tr]1 month of Gold[td]20 days of Ultimate[/td][/tr][tr]3 months of Gold[td]50 days of Ultimate (1+ month)[/td][/tr][tr]6 months of Gold[td]79 days of Ultimate (2+ months)[/td][/tr][tr]12 months of Gold[td]4 months of Ultimate[/td][/tr][tr]24 months of Gold[td]8 months of Ultimate[/td][/tr][tr]1 month of Xbox Game Pass (Console Games)[td]20 days of Ultimate[/td][/tr][tr]3 months of Xbox Game Pass (Console Games)[td]2 months of Ultimate[/td][/tr][tr]6 months of Xbox Game Pass (Console Games)[td]4 months of Ultimate[/td][/tr][tr]12 months of Xbox Game Pass (Console Games)[td]5 months of Ultimate[/td][/tr][tr]24 months of Xbox Game Pass (Console Games)[td]10 months of Ultimate[/td][/tr][tr]1 month of Xbox Game Pass PC Games[td]20 days of Ultimate[/td][/tr][/table]

Did you have the ultimate game pass before you put in the code for the 12 months of gold?

If so when you put in the 12 months it would have per the above conversion table just added 4 months onto the end date of your game pass ultimate.

Did you possibly go in and accidentally cancel the game pass ultimate? This would have also cancelled the gold subscription.