Fora Horizon 3

Unplugging power cable for ten seconds WORKED thank you

When you sign in on your account, and try to access this
store website for Forza Horizon 3. Make sure you chose the Standard Edition.

Does the page show you the game as being owned?

Do you by chance own multiple e-Mail accounts, and is it possible that you redeemed the game on a different E-Mail account when you purchased the console?

Game codes you redeem are tied to the specific email-account that you redeemed the game on, so you need to be signed in with that E-Mail account to manage the game.

Make sure the game was redeemed under the account you are using, delete the game and download it again after that try removing the account from the console, doing a hard restart, hold the power button for 10 seconds while the system is on, and then re-adding
the account.

Hi there,

if you are using the correct account and there is a connection to Xbox Live please try the following

try the manual power cycle steps like mentioned on the following link, be sure to wait at least 60 seconds before powering on again:

http://support.xbox.com/en-us/xbox-one/console/power-cycle-console

if your console isn't connected to Xbox Live, your console needs to be your Home console in order to play the game offline.

Let us know the results

Hi someone suggested unplug power cable for ten seconds which I did IT WORKED!!

Thank you