"For this, you need to sign in as the owner" error message

SYR Native · May 12, 2020

So my brother is getting an error message when trying to play GTA V that says "For this, you need to sign in as the owner" which he did but he still cannot play the game. We have had GTA V since it came out and for some reason, we are now getting this
stupid error message. Also, my brother said that he uninstalled it a couple weeks ago because he was not playing it at the time but he said he may have reinstalled it from the game pass and now that it is no longer apart of the game pass, we apparently do
not own the game as it is not listed in our owned games even though we bought it in 2013. What a joke. Anyways, any help would be greatly appreciated.

:)

Smwutches

Not necessarily. You van purchase DLC for games you don't actually own but just have access through by sharing from someone else or through Game Pass. If the actually game is not showing as owned on your account, then it was likely purchased on a different
account. If you're 100% sure it was purchased on your account, you would need to contact support to see if they can track down the purchase.

SYR Native

I tried to go on the store and it says I do not own it. I also tried to look at my order history for gta v and it is not there at all. The closest thing to GTA V is a purchase for a Bull Shark Card for GTA which obviously shows I owned it at the time.

SYR Native

My account purchased it a long time ago but we have already tried that and the console was already set for my account to be the home xbox.

Smwutches

Was it purchased on his account or someone else's (like yours)? If it wasn't purchased on his account, make sure the person who purchased it has the console set as their Home console.

SYR Native

We purchased it in 2013 but I think that it confused our copy of the game with the game pass version. We "own" it digitally.

"For this, you need to sign in as the owner" error message