For Enforcement Team/support banned for no reason

Discus and support For Enforcement Team/support banned for no reason in XBoX on Consoles to solve the problem; I was received a communication ban few days ago for 14 days long on my account, the ban made zero sense, I filed a case review and it was upheld but... Discussion in 'XBoX on Consoles' started by Fat Irish Guy, Feb 22, 2017.

  1. For Enforcement Team/support banned for no reason


    I was received a communication ban few days ago for 14 days long on my account, the ban made zero sense, I filed a case review and it was upheld but the reasons makes no sense the only message I sent was Git gud Get rekted nice exploiting . The player I
    sent it to was using and in game eXploit to win and when I beat him fairly he proceed to quit. In the message I got from enforcement, it said its ok to use a little gamer trash talk, which git gud get rekted is, and said I was banned for sexual abuse? or Harassment?
    um what? I have almost 13 year tenure with live. This is really starting to **** me off. If it was from a different message then my account must have been ether used by someone else without my permission. you can go through my message history and I usually
    send nice messages to my fellow live members by helping them out with what they did wrong, or saying GG I sent that message because the gamer used a exploit and all I said was git gud get rekted nice exploiting. in my entire 13 years I've had a good reputation
    with players. The lack of transparency with the enforcement team is unacceptable, as I paying customer whose supported Xbox for over a decade, this is mind boggling how bad you treat your customers, an email with some sort of warning or asking me to contact
    someone to discuss the issue should be how its done, especially with Live users with good reputation for over a decade with the company. Ive told all my close friend about the issue and even should them the message and they have all agreed it makes zero sense
    and how poor the communication and mistreatment of such a long term member is unacceptable. Sincerely, Jesse

    :)
     
    Fat Irish Guy, Feb 22, 2017
    #1
  2. My console got banned.

    You banned my console for no reason . livechat no people and i have no ideal to contract enforcement team, where can i find help ?
     
    TalkedGlint5393, Feb 22, 2017
    #2
  3. Mikaya Hays
    Mikaya Hays Guest
    Account Banned Falsely

    So I've had a few issues with messaging on xbox but a couple months ago my account got banned for apparently Ddossing but that is completely false. As I do not know how nor do I have the equipment to Ddoss. I talked to support and they said my best bet would be to try to find an xbox ambassador on here since the enforcement team permanently banned my account and completely ignored what I had to say. What they do not know is they gave me the main reason I got banned and its completely false. So if there is an ambassador on here. Please help.
     
    Mikaya Hays, Feb 22, 2017
    #3
  4. M3tal Daz3
    M3tal Daz3 Guest

    For Enforcement Team/support banned for no reason

    Harassing online gamers in retaliation is a breach of the Code of Conduct and subject to enforcement acts. If you doubt someone of cheating or tampering with the system just report that person or block him/her from further communication.

    That being said if you filed for a case review and the verdict was upheld there is nothing else you can do. Use the suspension time to read the Code of Conduct to avoid future bans: Microsoft’s Code of Conduct Explained for Xbox Live Customers
     
    M3tal Daz3, Feb 22, 2017
    #4
  5. M3tal Daz3 Win User

    For Enforcement Team/support banned for no reason

    Harassing online gamers in retaliation is a breach of the Code of Conduct and subject to enforcement acts. If you doubt someone of cheating or tampering with the system just report that person or block him/her from further communication.

    That being said if you filed for a case review and the verdict was upheld there is nothing else you can do. Use the suspension time to read the Code of Conduct to avoid future bans: http://www.xbox.com/en-US/legal/codeofconduct
  6. Mesecur Win User

    Random Console Ban

    Chech https://enforcement.xbox.com for the ban-reason and ways to possibly lift the ban. The enforcement team usually doesn't ban people/consoles for no reason. Either someone reported you or the enforcement team noticed stuff.

    There's nothing about bans or any other enforcement actions we at xbox ambassadors can do.
  7. MisterRatBoy Win User

    Xbox needs to fix chat bans.

    The enforcement team don't ban people for no reason they look for evidence to ban
  8. HAZMAT RADIO Win User

    Enforcement ban?

    The Xbox Enforcement Team will provide general information about the ban but not the specific detail of what was said or done. They never do.

    The Xbox Enforcement Team does not use these forums.

    No one here on the Xbox Forums or at Xbox Support can provide the reason or proof why you were banned or change the state of ANY suspension or ban.
  9. HAZMAT RADIO Win User

    Xbox enforcement action (case: 1411700981)

    The Xbox Enforcement Team does no monitor these forums. They (xbox enforcement team) can see every purchase that was made on the account as well as refunds. For things like claiming you didn't receive in game currency for a game, when you did and you were
    able to talk a support agent out of a refund. Or maybe redeeming codes from an unauthorized retailer or source or purchase that were made with a credit card and then charged back.

    Xbox support will not have that info on the reason why the Xbox Enforcement Team did what they did.

    The Enforcement Team would have had to complete a review and to have found a pattern somewhere to justify this action.

    The support incident you posted was from Xbox Support. The Xbox Enforcement Team does not provide you with a support incident number.

    No one here on the Xbox Forums or at Xbox Support can provide the reason or proof why you were banned.

    No one here on the Xbox Forums or at Xbox Support can change the state of ANY suspension or ban.
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For Enforcement Team/support banned for no reason

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