Follower won't remove!

I'm trying to get rid of someone that's following me, blocking has worked in the past to remove followers but this time it doesn't seem to work. Even when they are blocked they still pop up as one of my followers. How do I get rid of this person?

:)

 

Cannot remove follower

Many Thanks to you. Mr Quimby helped me last time so thank him also please

Kind regards

 

Cannot remove follower

Hi Miss Bijoux

Thanks for your reply and offer of help

I have just unblocked and reblocked the person on xbox.com, the xbox app and on the xbox one console. They still appear as a follower.

Time is 8am GMT on Sat 11th

Let me know when you want me to pm you the GT of the person I can't remove

Kind Regareds

 

Hey there Embrace Silence!

Sorry to hear about the issue! When you get a chance, please go ahead and send me a private message with the gamertags you have tried removing along with a rough estimate of the time you tried removing them. To send me a private message, just click on the
envelope icon labeled "Private Message" below my post. Thanks in advance!

 

I just sent you a PM Mister Quimby!

 

Hey there Embrace Silence!

I just replied to your private message. Apologies for the delay!

 

Mister Quimby

had identical issue so have sent you details too

hope that's ok

Cheers

 

Hey there Embrace Silence!

I have passed along your information to the proper teams to investigate. I will be sure to let you know when we have more information to provide. Thank you for patience!

Hey Everton!

I replied to your private message. When you get a chance, check your private messages by clicking HERE. Thanks!

 

Have replied as requested Mister Quimby

Many thanks

 

Hey Everton!

Just in case you did not see my private message, I have passed your information on to the proper teams to investigate. I will update this thread when I have more information to provide. Thanks!

 

Replied by pm again sir as original issue still exists and more unwelcome followers are now unremoveable too

Cheers

 

Hey Everton!

I just replied to your PM. When you get a chance, go ahead and check your private messages. Thanks!

 

Hey there Embrace Silence and Everton!

We have received reports from the investigating teams that this issue has been resolved. Be sure to let us know if the issue is continuing to occur. Thanks again!

 

Thanks for post Mister Quimby but sadly the issue is not resolved for me. The original unwanted Follower is still there and the edit functionality is still disabled.

(there were two more unwanted and those were successfully removed, but the original one sadly wont shift)

Could you ask them to revisit this issue please

Cheers

 

My issue has been fixed!

Thank you!