FM6 Total Forza Score not updating

My FM6 Total score has not updated in more than 3 weeks although I played the game nearly every day during the last month. I've found only a couple comments on this type of issue in the last few months - is anyone else experiencing this problem?

I have a current case number if someone on the Support Team can visit this and provide some info regarding cause and resolution? Thanks in advance.

DG

:)

 

I am unable to complete the one time free purchase for the cars in the car packs. Why?

Well recently I purchased a version of the game included the FM6 top gear car pack, FM6 eBay Motors car pack, FM6 Porsche expansion, FM6 NASCAR expansion, FM 6 Mobil 1 car pack, Forza Motorsport 6 VIP, Forza Motorsport 6 10 year anniversary car pack, FM6
Polo red car pack, FM6 Meguiar's car pack, FM6 Logitech car pack, FM6 fast and furious car pack, Forza motorsport 6 car pass, FM6 Alpinestars car pack, FM6 2016 Mazda forza MX-5. If I remember correctly it was called the platinum edition and was only available
for a short time on the Xbox marketplace. I so far have only been able to access the Porsche and NASCAR expansions. All of the other car packs will not let me complete the one time free addition of the cars to my garage. Does anyone have any idea why this
might be happening?

 

Gamerscore not updating

Thanks for that workaround to get my score updating again Twigleaf Twigs. I just recovered my tag on my 360 and was short on the total for the exact amount of my total Xbox one score.